Austin Automotive is known for its expert mechanics who provide thorough and reliable service. Customers appreciate the attention to detail and the ability to diagnose and fix root problems rather than just symptoms. The friendly staff, particularly noted for their approachability, take the time to explain necessary repairs and prioritize customer satisfaction. Even when the shop is busy, they are committed to helping customers, ensuring that issues are addressed efficiently, which is evident from the positive experiences shared by visitors. From brake pad replacements to muffler adjustments, the team works professionally and carefully, often exceeding expectations. Customers have praised the quality of work and the thorough inspections that uncover problems not typically found. The dedication to customer service makes Austin Automotive a highly recommended choice for automotive needs.
If I could give a rating higher than 5 stars, I would. They have been taking care of my cars since I started driving. They've always been completely honest with everything, checked with me before anything big needed to be done, made a list of things that will eventually need to be done in the car but never pressured me get them done. They are incredibly kind and understanding, and have never tried to take advantage of me just because I don't know much about cars.
Most recently I brought my car in unexpectedly on a Thursday thinking the alternator was gone, since my car wasn't starting. I expected it to be there all weekend and into the next week, but they were able to… read full review
Best mechanic around, doesn’t charge an arm and leg, fast service and very kind and pleasant. Me and my family have been going here for 5+years. Never had one bad experience 10/10. Wouldn’t trust anyone else
5 stars — Excellent service, reasonable price and expertise
I have a 2014 Dodge Ram with air suspension and airbags, and when the airbags stopped working, I took it to several shops. Unfortunately, most either didn’t seem to understand the complexity of the system or simply didn’t want to take on the job. My other option was the dealership, which I knew would be prohibitively expensive.
I brought my truck to Austin Automotive, and right from the start they seemed confident they could figure it out. They took the time to troubleshoot the system, understand the complexities, work around some issues, and ultimately get everything working again.
I really appreciate… read full review
Monday 7:30AM - 6PM
Tuesday 7:30AM - 6PM
Wednesday 7:30AM - 6PM
Thursday 7:30AM - 6PM
Friday Closed
Saturday Closed
Sunday Closed
1300 Austin Avenue, Coquitlam, BC V3K 3P5
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