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Professionail

2.6 106 reviews
Overall rating
2.6
out of 5
106 reviews
5 star 31%
4 star 8%
3 star 4%
2 star 5%
1 star 52%

About Professionail

Professionail offers a range of basic nail services, including pedicures and manicures, which are appreciated by customers for their accessibility and accommodating staff. Many customers find the waxing and basic nail/spa services quite reasonable for the price. While several nail technicians are skilled and provide satisfactory service, the quality may vary depending on the complexity of the request. Some clients have noted that while basic services are acceptable, they may not always meet expectations for more detailed care, such as thorough callus removal. Recently, there have been many upgrades to the quality of their massage/spa chairs, enhancing the overall experience. Overall, Professionail is a convenient option for quick and basic nail treatments, especially for those who have found their preferred technicians among the staff, like Henry, who is noted for being professional and considerate. Many customers continue to return for simple plain manicures and appreciate the friendly atmosphere.

Aug 2026
2.0
I went to I get a pedicure to treat myself for my birthday and after a couple rough months at work. I usually get half decent ones but this time, not at all. I asked for a couple toes to be trimmed even shorter because I asked for short nails (and she barely clipped them the first time) and she rolled her eyes at me after I asked. She cut so much skin around my toes it looks like I have holes in my skin. She barely scraped the bottom of my feet which were pretty rough from work. The skin was just shredded and my feet aren’t smooth at all. Then she got a dirty scrub brush with soap to wash my feet as if I was coming off the street with no shoes and dirty feet (even though… read full review
May 2026
5.0
I walked in and they accommodate efficiently and told me to wait 2 mins while they sort out their booked clients, then accepted me in. I received an amazing service from Jenny, she was caring and very friendly. My nails were perfect! Can't ask for more, she meet every expectations and I am gladly pay whatever amount to get perfect nails. Alot of places can't do the basic polish but her polish skills are impeccable, rounded around the cuticle area and no stains. Same with my mini express pedicure, it was quick and beautifuI. I admit I am very picky and always crunch for time, but she was very patient and met all my needs. Would highly recommend jenny 🤍
Jun 2025
4.0
Service varies, drastically. I find that the waxing & basic nail/spa services are quite reasonable for the price. There have been many upgrades on the quality of their massage/spa chairs as of late.
Photos of Professionail, 9855 Austin Avenue,  Burnaby
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Hours

Monday 10AM - 7PM
Tuesday 10AM - 7PM
Wednesday 10AM - 7PM
Thursday 10AM - 7PM
Friday 10AM - 7PM
Saturday 10AM - 7PM
Sunday 11AM - 6PM

Good to know

  • walk-ins welcome
  • accepts debit cards
  • bike parking

Location

9855 Austin Avenue, Burnaby, BC V3J 0A7

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Professionail · 9855 Austin Avenue, Burnaby, BC V3J 0A7

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