PetSmart Burnaby Station Squar

PetSmart Burnaby Station Square is well-known for its exceptional customer service and knowledgeable staff. Customers consistently appreciate the friendly and helpful team, especially when it comes to pet training and socialization classes. One customer praised Eva for her patience and support during puppy training, noting how well their puppy, Molly, learned to walk without pulling. Eva also recommended good products to help with training, leading to plans for future classes.

The store is also highly regarded for its grooming services. One customer highlighted the fantastic experience they had with Crystal, who is described as an amazing groomer. Despite their pet Sky being a bit reactive, Crystal made them feel comfortable and at ease during the grooming process. The grooming staff is noted for being friendly and skilled, ensuring pets look and smell great after their appointments.

While some concerns have been raised about the care of small animals, fish, and reptiles at PetSmart, certain staff members are commended for their dedication to the well-being of these pets. Overall, PetSmart Burnaby Station Square stands out as a pet supply and service retailer that prioritizes customer satisfaction and animal care, with ample parking and frequent deals that customers appreciate.