Photos for LifeLabs Medical Laboratory Services
Reviews for LifeLabs Medical Laboratory Services
Add your commentPricelist Photos
Add a photo
LifeLabs Medical Laboratory Services
4980 Kingsway Suite 201, Burnaby
Directions Call Website Suggest an Edit
WOW, I feel like I was at a centre for elder abuse today. Some of the front counter interactions should be posted on TikTok for staff to realize how disgusting and power tripping they were.
Look, the economy is bad and most of us are overworked, doing more with less - we get it. But that doesn’t mean you should take it out on the sick, elderly, racialized - the vulnerable.
One patient was called and didn’t know where she was going. Caucasian woman staff wearing glasses: “Where are you going? Huh? Which chair were you going to sit in? I didn’t GIVE you a chair yet.”
Same staff, different patient: “Where... read full review
I know staff trying to make sure information and the patient are same person, so they always ask you (name/phone number/date of birth). But it's public, people don't want others to hear their personal informations, should do some other way to confirm patients information. I feel not safe for people to hear my information, believe staff don't want people to know their information too. Have to know difficulties of others.
Yes, the location is busy. Yes, it may take a while to get your exams done even with an appointment. But the staff is very agile and kind. Jenny did my blood test (as well as my checkin at the reception) and she was super fast, but also extremely patient and kind since she noticed I get very anxious with blood tests.
You can tell everyone at this place is working really hard to get the line moving quickly, but there’s only so much they can do when the demand is so high.