About WELL Health Medical Centres - Kensington
Kensington Medical Clinic, located in Burnaby, is a welcoming medical facility that offers modern technology for easy online booking and telehealth appointments. The clinic features a number tracking system, allowing patients to wait outside or run errands while waiting for their appointment. With many pediatricians on staff, it is an excellent place for families with children. Dr. Li is a highly appreciated doctor known for taking the time to answer questions and explain things clearly. Dr. Lee is another outstanding doctor at the clinic, recognized for his knowledge, thoroughness, and compassion. Dr. Viegas is well-regarded for his thorough approach, particularly with young patients, and is commended for being patient and clear when explaining instructions and next steps. The clinic's efficient online booking system and check-in panels, along with the friendly and helpful front desk staff, contribute to a positive experience for patients. The availability of same-day and weekend appointments adds to the convenience, making it a preferred choice for many seeking medical care. Patients appreciate the clinic's cleanliness and the respectful and welcoming attitude of the staff.
This was arguably the most perfect medical experience I've ever had. Doctor Desmond Viegas was incredibly approachable, patient, and professional. He was very kind and attentive throughout the entire process, listening carefully to my questions and providing the necessary requisitions. This made me feel very comfortable. I would recommend him to everyone.
WELL Health is a great clinic. Yes, Sorry that they can't be reached by phone, which is understandable but challenging for patients. However, the entire process was very simple and clear: online appointment, check-in upon arrival. I saw the doctor at my appointed time, very punctually. The clinic was very quiet,...read full review
I was able to make an appointment one time and it was okay, but since then i've been trying to make a followup appointment, have been on the computer ready to register right as 7 AM, but every spot for the day is taken immediately. I've tried for 5 days, every single time the site switches from Opens at 7AM to Fully Booked within seconds. the booking system is broken.
Great!! booked my apt, saw a doctor on time, she was wonderful, paid good attention to what my concern was and took action! Unfortunately I forget her name, she has been with the clinic nineteen years! Of course front staff always courteous.