Coastal Ford Burnaby offers a wide range of automotive products and services to customers in the Hasting Sunrise area. The dealership carries a comprehensive line of Ford vehicles, including popular models like the F-150, Super Duty, Ranger, Escape, EcoSport, Transit Commercial Vehicles, and Focus. Customers can find quality new Ford vehicles as well as used cars at the dealership.
Reviewers have praised the dealership's exceptional customer service. The service department is known for its efficiency, with prompt attention to customer concerns and clear explanations. The mechanics, including those specializing in European cars, are highly professional and helpful. Customers have been pleased with the thorough and timely service, as well as the added touch of having their vehicle washed and ready to go.
When it comes to purchasing a vehicle, customers have had great experiences with the sales team. The salespersons are described as easy-going, informative, and focused on providing the best possible experience. The financial manager has also been praised for making the paperwork process easy and stress-free. Overall, Coastal Ford Burnaby is known for its commitment to customer satisfaction, with reviewers highlighting the exceptional service, knowledgeable staff, and seamless purchasing process.
Hi,I'd like to share my good experience with Service Advisor Kailash Vic Giri at Coastal Ford Service department. I thought I made an aptm online to Service my Ford car.Turned out that was some glitch and I came there to discover I was not on schedule.Mr.Giri acknowledged my loyalty to Ford and help me to get my car attended. Thank you, much appreciated, Erika
I’ve had very pleasant experience with my Purchase at Coastal Ford! Lorenz from sales was very patient in answering every silly question I had about this EV. He wasn’t pushy at all, helped me to have my time to decide if this is the right one. I’d highly recommend Coastal Ford.
I recently purchased a new vehicle from this dealership. Although there was some delays in getting the vehicle due to reasons beyond the dealership control, I was very satisfied with the staff on site. It all began with Lance's relaxed, no pressure approach. He simply approached with a brief introduction and allowed us to browse without feeling watched. Once we entered and spoke with him, he was committed to our satisfaction. He was insightful, and dedicated to help us look for a vehicle that fit our needs, without trying to sell us on nonessential features.
even during the delay, Lance was consistently providing updates and doing anything he could to reassure we… read full review
5750 Lougheed Highway, Burnaby, BC V5B 2Z9
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.
