Burnaby Hitch is a trusted provider of towing and carrying solutions for a wide range of vehicles. With over 30 years of experience, the company offers a comprehensive selection of trailer hitches, truck accessories, and bike racks, all made from durable materials. Customers consistently praise the team's exceptional customer service, clear explanations, and professional installation. Whether you need a specific adapter for your roof rack or a seven-pin hitch and brake controller, Burnaby Hitch is the go-to destination. The company ensures that customers leave satisfied with their purchases, thanks to competitive pricing and a willingness to order hard-to-find parts. Customers describe the friendly staff and efficient service, making Burnaby Hitch a reliable choice for all your towing and carrying needs.
I got a hitch installed today. My email quote request was replied to in a timely manner. Someone actually answered my call without making me hold for 5+ minutes. My concerns about pricing were immediately addressed over the phone, and my appointment was booked right then. Two days later, they remembered that I preferred an earlier slot and reached out to offer a new opening. Quick installation, a decent waiting area, and good coffee. I can't imagine how you could offer better service for a hitch installation. Thanks!
May 2026
5.0★★★★★
I had the best experience!! Talk about under promise and over deliver. WOW! These folks are amazing. I was not an ideal client. I was extremely late for my appointment. I added 2.5 hours of work to my original booking. Yes I was that nightmare client. Somehow they accommodated me. No wonder everyone says they are the best. They communicate and are extremely professional. Well trained front counter staff and quality work.
Mar 2026
5.0★★★★★
Friendly staff and great products.
I needed a hitch on my crv. I called on Thursday and they were able to book me in on Friday afternoon. Said it would take an hour but finished in 30 mins.
Fast and good service. All the best to this local business.
