Air Plus Hair Salon at Metrotown offers a mixed experience. The salon is quite expensive, but some customers have received good haircuts from the staff. The lady who helped one customer was sweet and helpful, though she struggled with English. Another customer, Zack, is highly praised for his excellent hairstyling skills and has been a loyal hairdresser for years. Additionally, Ann is commended as a great hairstylist who takes the time to ensure customer satisfaction, even for a simple bang trim. Recently, Jello was praised for being extremely skilled and providing a comfortable visit, successfully combining two styles based on pictures and giving the best head massages. Ariel, another stylist, was described as an artist who did a fantastic job with haircut and coloring, ensuring the style suited the customer perfectly. Amber received high praise for her friendly, attentive service and for giving a beautiful blonde hair color without any brass, making customers very happy with their results. The reviews suggest the salon has talented stylists, but the management could benefit from better staff training to improve communication and provide a more consistent experience for all customers.
It was my second time having my keratin treatment done by Chris and I love it! He is knowledgeable - answers my questions and gives recommendation on how to take care of my hair. Even served tea and snacks. Definitely top-tier and professional service.
Amber did my hair and it was amazing! She knew exactly how to cut my style of hair and how to style it so the curls/waves lasted all day. Will always be coming back here for any future cuts!
I had a fantastic experience with Ariel! From the very beginning, Ariel took the time to understand my hair type and explained what would work best for my hair texture, face shape, and the style I was hoping to achieve. I really appreciated that she didn’t just cut my hair—she carefully walked me through her recommendations and asked for my opinion every step of the way, making sure I was comfortable with the plan before making any changes.
The haircut turned out exactly how I wanted: easy to style, well-suited to my hair, and even better than I had imagined. Ariel is professional, knowledgeable, friendly, and genuinely passionate about helping clients look and feel… read full review
4700 Kingsway upper level, Burnaby, BC V5H 4M1
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