Reviews for Exclusive Floors (formerly Town & Country Floor Design Inc.)
Write a reviewFrom Exclusive Floors (formerly Town & Country Floor Design Inc.)
Hours
Monday: 8:30AM - 5PM
Tuesday: 8:30AM - 5PM
Wednesday: 8:30AM - 5PM
Thursday: 8:30AM - 5PM
Friday: 8:30AM - 5PM
Saturday: ClosedSunday: Closed
Ratings
Google: 4.8/5Exclusive Floors (formerly Town & Country Floor Design Inc.)
31667 South Fraser Way, Abbotsford
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*Edit* on March 13, 2024:Shortly after I wrote my review, the company reached out to me with exceptional customer service from Sandra at Exclusive Floors. Sandra visited my unit to inspect the situation, and she was very understanding and offered to see whatever she could do given the current circumstances, which are still subject to further review. I've tentatively upped my review from 1 star to 4 (for now) and I'm pleasantly surprised so far and waiting for further steps to reconcile my flooring issues that I had previously described in my original review below. Once the process is complete and there is follow through on my situation, I'll provide a full customer experience...read full review
Tanit provided an exceptional experience during our home project. His expertise in flooring and carpets was invaluable, educating us on various options. From the meticulous details he provided about all the products to the measurements he took showcased his dedication. Tanit's communication kept us well-informed throughout, ensuring a seamless process. Highly recommend his professional and thorough services.
Our experience with Mish, Ebi, Cam, Vadim, and Tanisha were excellent in all aspects! Their attention to detail and providing the best craftsmanship in each of their trades is rare today. Town and Country has assembled a great group of people that provide quality workmanship and excellent customer service with care. Thank you for all your work on making our home something special.