About TMC Orthopaedic Center
TMC Orthopaedic Center provides exceptional care and service to its patients. The doctors, including Dr. Tad DeWald and Dr. John/Jesse Wild, are highly skilled and take the time to educate patients on their pain issues and treatment options. The surgical team and personnel on the floor unit are professional, competent, and work together seamlessly, ensuring a smooth and successful experience. The pre-op schedulers, holding staff, recovery room staff, and physical therapists also receive high praise for their top-notch care and expertise. Patients have noted the quick check-in process, with the front desk being courteous and professional, and the staff efficiently handling X-rays and consultations. The radiologist is highly regarded, and the thoroughness of the doctors is appreciated. The team is known for great customer service, and their kindness helps patients feel comfortable asking questions. With a focus on delivering excellence, the team at TMC Orthopaedic Center consistently provides outstanding results, earning a reputation for being highly recommended and deserving of five-star ratings.
I was very pleased with my treatment at TOI. I had a left total knee replacement last fall. Dr. John J. Wild and staff were wonderful. I am only sad that he is retiring soon and I won't be seeing him again. All in all, I received great care from every provider that I saw. I will be returning to TOI.
Quick check in! Front desk was professional and courteous. The med tech was friendly as well. Had to get X-rays while I was there and it was just a matter of minutes and I was in and out. The radiologist was great! Finally saw the doc and he was thorough, listened and explained everything.
Normally, I don't have any problems here. My husband is really good about checking in early and we went to primary care physician Monday June 17, and they set up an appointment this week for Friday. We show up for the appointment check in early. They take the co-pay and tell us to wait in lobby A: after 30 minutes, they don't call us, but they called everybody who came before and after us so my husband checks in and they scramble like they forgot to check us in. After another 30 minutes, more people are called in who came much later. So he checked again at the desk. He texts me, after waiting in line three times, saying we don't even have an appointment today, your appointment is actually June 28. We've been waiting an hour and instead of trying to squeeze us in they're acting like we didn't have an appointment. My husband showed them the text message reminders for today at 8:15am and all they could do is refund our co-pay. Please do better.