About Simutek
Simutek is a well-established business in Tucson, offering service, sales, and training on Apple products. No appointment is needed to bring in devices for repair, and most repairs are completed within 3-5 business days. Simutek is authorized for repairs under Apple warranty, AppleCare+, and out-of-warranty devices, including vintage models. The team starts with diagnostics to determine needed repairs and provides an estimate before proceeding. Customers praise the business for its exceptional customer service, lack of attitude, and genuine care. The staff is knowledgeable and helpful, with team members like Andrew and Rich receiving special recognition for their assistance. Overall, Simutek is the go-to destination for Apple products, with a showroom offering in-store help and at-home tech support.
Everything good has already been said about Simutek. It’s been around for 10 years and if you happen to have an Apple product, there is nowhere else to go that even compares with these wonderful geeks. I especially want to thank Lena for the wonderful, extraordinary service. it’s a pleasure to go in there because you know you’re gonna walk out fixed!!
I cannot thank the Simutek Team enough. They provide great service without attitude. I had an issue with a recent macOS upgrade, and the team was able to help me resolve. Call out to Andrew, who was extremely helpful.
I can’t say enough positive things about my customer experience at Simutek. The customer service is top notch. I recently made a Mac purchase and received personal support on how to activate and use the technology. I especially want to give a shout out to Rich for the time he spent and genuine care he demonstrated. I highly recommend this shop! Their expertise on Apple products and their Apple support is amazing.