About Family Air LLC
Family Air LLC is a trusted cooling and heating company in Tucson, offering reliable and top-quality services for both residential and commercial clients. They specialize in HVAC installations, repairs, and maintenance, ensuring customer comfort year-round. Customers have praised the company for its responsiveness, with technicians often able to come out the same day for urgent issues. Kurt, a technician, has received particular recognition for his quick evaluations and reasonable estimates for HVAC system replacements. He provides prompt responses to customer questions, ensuring they understand everything necessary for informed decisions. Beyond standard services, Kurt has even gone the extra mile by adding recycled R-22 to existing systems at no additional cost, helping customers stay cool during extreme heat. On installation days, experienced crews work efficiently, completing tasks promptly and leaving the worksite clean. Reviewers have noted that technicians like Greg and Frank make the process smooth and hassle-free, often checking in afterward to ensure complete customer satisfaction. Family Air is dedicated to providing professional solutions for all HVAC needs, making it a highly recommended choice for cooling services.
I got work done on a heating system for one of my investment properties and it was an excellent experience. The staff and reception were very helpful in figuring out what the issue exactly was and the technician that came to help us out was extremely transparent and straightforward with what needs to be done without doing unnecessary changes and charging an absurd amount of money.
I was extremely impressed with the service I received from Family Air from the beginning. Kurt was amazing. He was quick to come out and evaluate the replacement of our 2 HVAC systems and provide a very reasonable estimate. He was always very prompt in responding to my various questions either by email or a phone call to make sure I understood everything I needed to make an informed decision. Once I made the decision to accept their proposal, he made a special appointment to come out in advance of the installation and add some additional recycled R-22 to both my existing systems at no additional cost to make sure these “dying” systems operated sufficiently cool to...read full review
Air Conditioner decided to stop working late on Saturday afternoon. I called Family Air and there was a service tech at my house the following morning. Everything was fixed and working great, and the cost was lower than I expected for a Sunday call! Great service.