Costco Optical Department provides eye exams and glasses at a competitive price.
Patients report friendly and helpful staff, from the eye doctors to the optical department personnel.
The exam process is described as straightforward and thorough, with no dilation required. Costco Optical offers both standard eye exams and retinal scans for an additional fee. The department is praised for its wide selection of frames and its ability to accommodate complex prescriptions, including those requiring prisms. Customers have found the cost of glasses, including the addition of prisms, to be significantly lower than at other eyewear retailers.
Every person that I interacted with during my eye exam was super pleasant, from Dr. Penrod, to Jeff in the optical department who got my PD numbers for me. All of the tests went very smoothly after I checked in. No dilation necessary. (I had confirmed over the phone that I do *not* need a Costco membership to pay out of pocket $80 for an eye exam. I also added the $30 retinal scan, for my peace of mind. Dr. Penrod even emailed me the retinal imaging so that I could share it with my friends!) I was all set to pick out some glasses online with my new updated prescription. Very painless process.
Mar 2022
5.0★★★★★
Over a dozen years, this Costco Optical still continues to exceed all my expectations. Negotiating Grant Road & parking is the only challenge visiting here. Nowadays, I travel four hours to this fine Optical Department; best service ever.
Mar 2021
5.0★★★★★
Brought my prescription in, picked out my frames and the very knowledgeable staff took my measurements and I ordered my new glasses. The wait was not long and the staff who weren't waiting on customers were busy wiping down/sanitizing everything
