My husband stopped seeing someone at this clinic back in April 2023 yet we received a bill for a co-pay from them for a new patient appointment that happened in November of this year. Needless to say, this wasn’t him. They billed our insurance because they still had his info on file and received payment from our insurance. My husband has emailed the billing department with no reply so we are now going to have to contact our insurance to go after them for fraud!!!! Find a competent clinic.
Sep 2025
1.0★☆☆☆☆
I tolerated mistake after mistake from this clinic for years before finally switching to a competent clinic earlier this year. The people were nice, so I kept giving them another chance.
On more than one occasion they did not send prescription orders, forcing me to keep calling them repeatedly until it would be sent.
On more than one occasion they messed up orders for blood work. Once I even fasted overnight and went to get blood drawn, but was turned away because the clinic had failed to process the order. They even screwed up an appointment time once.
The nice people were not enough to overcome the incompetence so I had to go elsewhere. If you're considering trying… read full review
Nov 2024
1.0★☆☆☆☆
Even after this negative review and me specifically asking them many times to delete me from their marketing list - I still get a call today 11/20/24 - a marketing robo call asking me to come to their clinic. PFMC Surprise, if you were the last clinic in AZ I still would not go!
** Attention: if you like poor care, poor service and lot's of marketing calls, this is the place for you! **
I saw Emily Ray PA-C for a normal physical. The whole process from making the appointment to the office visit was terrible. Words not heard in that clinic: thank you, nice to see you, thanks for coming in. They act like they were annoyed to see me. I had originally intended to… read full review
