ACE Home Services (formerly Yavapai Plumbing & Heating)

ACE Home Services is a trusted provider of plumbing and HVAC services in Prescott Valley, Arizona. For over 30 years, this family-run company has been delivering high-quality products and services at fair prices, never charging extra for after-hours or overtime work. Customers can rely on 24/7 emergency service without fear of being gouged.

Reviewers consistently praise ACE Home Services' professionalism and expertise. Technicians like Dayton, Ron, Aaron, and Marshall are described as friendly, hard-working, and clear in explaining work needed. They take time to ensure customers understand the process and options, and they stand by their quality. One customer appreciated how Ty was efficient and thorough in making sure a repair was done right and would last. Another mentioned how Allen's friendly personality and clear advice helped keep units working properly to avoid major problems later. Derek was noted for being extremely informative, quickly diagnosing the ERV unit issue and taking pictures of the inspection, showing his friendly and efficient approach.

Recent reviews highlight the quick and efficient service provided. Dylan was very effective in diagnosing and completing a repair, earning appreciation for his service. Billy was helpful, friendly, and efficient when fixing an AC, even on a holiday. Customers value the company’s ability to get someone out quickly and the helpfulness of dispatchers. One customer shared how Keith responded promptly when their mother’s hot water heater was leaking and needed replacement. Keith provided detailed explanations, showed pictures, and arranged for a new gas water heater to be installed the next day, without extra charges. Ty, the Saturday plumber, replaced the heater, installed a new expansion tank, shut-off valve, and flex lines, then flushed the lines and cleaned faucets, providing outstanding service. Despite the company's acquisition of Yavapai Heating and Plumbing, the same excellent team continues to serve the community with hometown dedication.