My AC went out Thursday night, and Nazair was able to come out the very next day. Travis was my technician, and I honestly can't say enough good things about him. He was one of the hardest-working and most empathetic people I've had the pleasure of dealing with. He genuinely cared and tried everything he could to get our AC back up and running, but unfortunately, we needed a blower motor.
Since we were heading into record temperatures over the weekend, they left us with a portable AC to help keep us as comfortable as possible. They also got the part ordered right away, and it’s being installed today.
I also want to give a huge shoutout to Anna. I know I probably drove… read full review
About Northern Arizona Heating & Air, LLC
Northern Arizona Heating & Air, LLC is a reputable HVAC business with a proven track record of excellent workmanship. The company, led by Andy, boasts two decades of experience in the industry. Their installers and service technicians are highly skilled, taking pride in their work and consistently delivering quality results. Loyal customers and contractors contribute to the business' growth through their referrals, reflecting the company's commitment to exceptional service.
Customers have praised the company for its top-notch professionalism, customer service, and expertise. The team's focus on customer satisfaction and attention to detail have left lasting impressions. The company is known for its quick response, even during emergencies, and the technicians are praised for their professionalism and knowledge.
Customers have described the company as a reliable and experienced HVAC business, known for its honest and transparent communication, fair pricing, and friendly service. The company has been recommended by satisfied customers for its dedication to providing a 5-star experience. Customers have highlighted the company's responsiveness, with technicians arriving the same day to fix issues and not charging for the service. The long-term technicians are also praised, as customers appreciate seeing familiar faces. Additionally, the company's technicians are described as excellent, explaining options fully without any pressure, and providing suggestions for additional problems.
Reviews
Technician diagnosed the issue, part was immediately ordered, prompt follow-up appointment, and new part installed efficiently. Technician cleaned the work area and thoroughly explained the work. Great staff and great communication through the entire process.
I’ve had very good experiences with Northern Arizona Heating and Air. I totally trust their technicians with doing the job correctly, the first time. I also respect their customer service. Travis, the technician, made contact with me and explained everything he was planning on doing.
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Hours
Good to know
- accepts credit cards
Location
5860 Sherril Drive, Prescott Valley, AZ 86314
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