I have used the services twice. Once for my original water heater and then for my most recent water heater that failed not due to their installation but after 5 years of water softener and Phoenix hard water it had enough. Carlos came out quickly and replaced it and worked with me and all my questions and was able to clearly answer them. He also alarmed me about water damage and checked and showed me the areas of concern. He provided advice but was not in any way pushy and I'm glad I followed his advice and had a mitigation company come and they are doing the repairs now for the water damage. This gives me peace of mind even though it does cost me more but doing... read full review
March 2025
I called Water Heaters Only (WHO) because I noticed water in the pan below the Rheem heater and WHO installed the heater 5 years ago.
WHO sent Carlos to do the inspection. He arrived as scheduled and told me that the water heater should be replaced. I was pleasantly surprised to find out that he could do it immediately. He went and got the exact same model and several hours later I had a newly installed heater. Carlos: 5 stars..but wait. The following day I tested the water temperature: 88, while the thermostat was set at 120. The stars were fading.
Carlos came later that day and determined that the solar mixing... read full review
January 2025
The technician assigned (Junior) was Very professional, Outgoing, And knowledgeable of the product and installation procedures. Junior did an outstanding job. The new water heater looks absolutely wonderful.
I have used the services twice. Once for my original water heater and then for my most recent water heater that failed not due to their installation but after 5 years of water softener and Phoenix hard water it had enough. Carlos came out quickly and replaced it and worked with me and all my questions and was able to clearly answer them. He also alarmed me about water damage and checked and showed me the areas of concern. He provided advice but was not in any way pushy and I'm glad I followed his advice and had a mitigation company come and they are doing the repairs now for the water damage. This gives me peace of mind even though it does cost me more but doing... read full review
I called Water Heaters Only (WHO) because I noticed water in the pan below the Rheem heater and WHO installed the heater 5 years ago.
WHO sent Carlos to do the inspection. He arrived as scheduled and told me that the water heater should be replaced. I was pleasantly surprised to find out that he could do it immediately. He went and got the exact same model and several hours later I had a newly installed heater.
Carlos: 5 stars..but wait.
The following day I tested the water temperature: 88, while the thermostat was set at 120. The stars were fading.
Carlos came later that day and determined that the solar mixing... read full review
The technician assigned (Junior) was Very professional, Outgoing, And knowledgeable of the product and installation procedures. Junior did an outstanding job. The new water heater looks absolutely wonderful.