About Velox Air Inc.
Reviews for Velox Air Inc.
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: 9AM - 5PM
Velox Air Inc. is a highly regarded HVAC company known for its professionalism and excellent customer service. Clients have praised the team for their timely installation of new units and effective repairs. Many reviews highlight the expertise of technicians like Michael, Enrique, Daniel, and Q, who are noted for their thorough problem-solving abilities and friendly demeanor. They have successfully addressed various issues, including warranty concerns and low freon levels, ensuring that systems operate efficiently. Customers appreciate the clear communication and follow-up provided by the staff, particularly by team members like Kassandra and Noe, who take the time to explain options and solutions. Overall, Velox Air Inc. is recommended for its skilled professionals and commitment to customer satisfaction, making it a trusted choice for HVAC needs.
We had a warranty issue and they send VELOX AIR COMPANY. They were GREAT( Michael and Enrique) and Kassandra. They found the problem and fixed it, and its been working great. They were the 3rd technicians send out by our builder and they were the ones that found and fixed the problem since we moved in at the end of 2023. Cassandra called to follow-up if everything is working fine, its been working great. I mentioned there were a few dings on the door molding but she already knew about them, Enrique and Michael had reported it to them. Already prepared to send someone to fix it. I would RECOMMEND this VELOX AIR, especially Michael and Enrique, they are TOP NOTCH!!!!...read full review
My 3-year-old system installed by the Builder was low on freon. Velox serviced the unit and Daniel and Q did a fantastic job. They're both very customer service oriented as well as good with their communication. Identified the problem and explained it to me. Corrected the problem and explain how they corrected it. They were very friendly courteous and professional. You want to keep these dudes
Highly recommend!
Great experience with Noe L. He took his time to answer all my questions and provided me with all the options available from repair to replacement. I am very happy to have been referred to Velox Air.