About tango
Tango is a home health service provider that has received mixed reviews from clients and their families. Many appreciate the care offered, particularly highlighting the professionalism and support provided by staff members like Kristofer and Brandy W. Customers express satisfaction with the level of care for their loved ones, emphasizing the importance of independence in patient care. However, some reviews indicate frustrations with customer service, specifically mentioning experiences with a staff member who was perceived as rude. A significant concern raised involves challenges in navigating Medicare and Medicaid home health services, with some clients misunderstanding the type of care provided. Complaints about communication issues and missed appointments have also surfaced, leading to dissatisfaction among caregivers who feel unsupported. While some commend the case managers for their advocacy and accountability, others express disappointment in the service delivery, prompting a call for better education for both families and healthcare providers regarding home health services. Overall, while Tango has dedicated staff and advocates for patient care, there are notable areas for improvement in communication and service reliability.
Southern hills discharged after an emergency leg amputation. They claimed to have Tango all set up for home health. This was a lie! Tango called, but will not return ANY phone calls. Having a leg amputated and zero help is terrifying. Horrible!
UPDATE: Tango called today with great news! We're approved. This is exactly what we were told almost a month ago. Now my uncles back in the hospital, and I can't help but think that this could've been avoided if we had HOME HEALTH, coming to our home to check on him. Do yourself a favor, DONT GET INVOLVED WITH THIS COMPANY!
Worst company to work for, I last almost 4 years because it was convenient . That’s how they trick you because it’s remote. The company has a VERY high turnaround rate. Lisa S, Brittnay S, and Keisha T are the worst people to work with. They are extremely rude and unprofessional. I had to quit. They put me on 3 pips, which 2 were back to back. They also didn’t give me a bonus when I helped them open a market and with different ins. When I asked about it. Their answer was not clear and they couldn’t not give me any information. The work place environment is toxic. I reached out to HR regarding Lisa S and nothing was done. HR also takes a week to respond. They...read full review
Absolutely do NOT work here! The HR team is unorganized . Their only recruiter Heather is bias and extremely unprofessional. She won’t even look at your resume if you have a foreign name or lives in California . She doesn’t ask any interview questions only talks about herself for 20mins. Oh and if you get hired expect they will term you over any and all feelings HR has. Meaning you make one mistake, gone! Miss one day, gone! If heather doesn’t like you, gone! Complete waste of time and a scam of a company! They will underpay you just to profit.