Republic Services of Phoenix

After I posted the review yesterday the "Customer Care" section responded and asked me to email them - which I did. I have to admit, my rep did get a hold of me immediately. The rate increase was explained. Not sure how this is going to go in the future but I was surprised at the promptness of their "Customer Care" section. But, a customer shouldn't have to leave a scathing 1 star review to get satisfaction. . . . .just saying.

I hope this gets to the right person I work at the Hutchins Texas location and there is something going on my supervisor is never there never checks on us and our new OM don’t do anything about it I got hurt at the Landfill he said he was gonna make a report on it and our GM didn’t even know I had been hurt I can’t afford not to work so I just deal with the pain

My overall experience with Republic Services has been great. My account rep Kim Bahorich is an absolute pleasure to work with She is always on top of any issue I may have. She really seems to enjoy her job and is wonderful to talk to on the phone