About Penske Auto Glass
Penske Auto Glass in Phoenix, part of the Penske Automotive Group, specializes in auto glass installation and provides efficient service. They help with insurance approvals and can schedule appointments directly with dealerships. Customers have praised the quick and smooth 48-hour process for windshield replacement, as well as the high level of communication from staff. The dispatcher Samantha was appreciated for her courtesy and prompt scheduling, accommodating customer needs. The technician Oscar was able to replace a windshield earlier than planned, and he was professional, courteous, and careful to check for imperfections before installing. He also made sure the window wiper blades were fully extended and didn't slap the end of the glass. Overall, Penske Auto Glass is known for making the auto glass installation process easy and efficient, with technicians like Josh performing their work with precision. The company’s staff, including Michaela, is recognized for diligent follow-up and keeping customers informed throughout the process, ensuring a smooth experience from start to finish.
The people at PRR were great to work with! Michaela did a great job working with our insurance company and getting approvals and the technician did a great job installing the windshield and applying all the proper calibrations.
I was so nervous to have the windshield replaced in my 2018 718 Cayman. I bought it new at Scottsdale Porsche and it is in pristine condition.
The Penske team did a perfect job on the replacement of the windshield. I highly recommend them.
I had such a wonderful experience with Czarina and Brihana. Both were so helpful and professional and exuded kindness and warmth. I appreciated all their help with setting up my glass replacement. Overall it was fairly quick to get the glass in and replace it. Honestly, it was because of the great service that I will use Penske Glass again. Thank you, ladies!