Obgyn in Phoenix

“If you are a patient patient,with lots of money and time on your hands, use this provider. Otherwise, I do not recommend this provider. Practitioners are awesome. Nice people. Caring and very little upselling during the appointments. The managerial, administration and billing side of the business is terrible and inefficient,with no caring for the customer/patient. 1. Uncaring customer service. Very hard to talk to a person. Using Klara, the messaging system, goes almost to a ghosting channel. Associates do not read and analyze the documentation provided. It is hard to get an answer to specific questions living the customer in the dark for weeks. 2. They over charged for services and charged for services not provided. After almost a month I still have not gotten a refund for a non provided service. 3. They quote services at full price and then the patient has to pay at front for certain services. Even if the service is covered by the insurance, they charge full price, not the negotiated price. Then the patient has to submit the request for the difference between the insurance approved price and the payment done at front. It's been over a week since I requested the refund for the over paid service. Still no resolution or an answer on Klara.I provided all the information. 4. Messi billing and super bills. Unclear information about the provider to submit self claims to insurance. Ambiguous information in the billing matching the notes in the patient record of the services provided to verify the charges. After a few tries,in finally got a super bill to process my own claim 5. Patient portal does not allow to see detail notes about the service provided. I had to go back to the office where the service was provided and request a print out of my records because the portal does not offer that detail. 6. Hard to schedule appointments. Communication from the appointments department is poor. 7. No place to submit complains about the service. The portal has a messaging system that seem to look good. But when messages are submitted it seems that people do not read There is no ability to provide service feedback.“

“I have been going here for years, never a bad experience or encounter.
Always on time and takes time to answer my questions and address my concerns.“

“The phlebotomist Rekha was super kind and super patient. I have horrible anxiety and get really timid and scared in most medical offices due to having seizures in my past from bad experiences. Dr Ragaini was also very kind and understanding during my exams. Another assistant came and held my other hand so I didn't flinch and hurt myself on accident, she was also very kind. I was super scared and crying and they handled it perfectly and I couldn't be more thankful and apologetic for my behavior haha. First experience at a gynecologist and it went pretty well.“

“I have been a patient of Dr. Rammuno's for 2 years and he has provided the best care I have ever been given. I would highly recommend him....“

“Can’t say enough good things about this place. I was an absolute wreck and mess and terrified about the procedure . My nurse Darby was so kind to me. She gave me time I needed when I asked for time. I was so scared about doing this and feeling pain. I received my IV, the room spinned around, and I was out. I woke up in the recovery room. Extremely painless. I worked myself up and panicked for nothing. I 100% recommend this place in every aspect.“

“I really love coming to see Dr. Taylor. She is so knowledgeable in her field. She takes the time to talk about your concerns. She gives advice in how to advocate for yourself in your own healthcare. She is really lovely and calming during the appointment.“

“From the friendliness of the front desk staff to the lady who took my blood pressure, they were warm, kind, and helpful. I was very nervous, and they were empathetic and made me feel normal. I had to have an uncomfortable procedure and Dr Grayson explained what to expect, he was so kind and answered all my questions with patience and made me feel like I was in great hands. Kaylee was also present during my appointment, she welcomed me with the warmest smile and was very encouraging during my procedure. She made me feel like we were old friends. I would definitely recommend Dr. Grayson and the staff of SWCWC to a friend!“

“Excellent service magui excellent attention. And very clean. The place and above all the best attention from all the staff and the best from the doctors. They respond. I recommend all your questions if you haven't found a place to check your health here ??“

“Such a great experience, everyone was so kind and caring. Efficient and quick office visits and made me feel secure in trusting them with my care. I would suggest everyone go here if they want top quality care.“

“I've never felt more safe and comfortable with Nicholas Saulnier. He is a great doctor.“

“This was my first appointment with Dr. Olivia Blackstone DO. She was very easy to talk to, a good listener, and she shared some good information as well. I plan on being a regular patient of hers.
The office staff and medical assistants were all very pleasant and helpful. I couldn’t have asked for better.“

“My OB/GYN was very talkative, helpful and took us in with good care!! The staff there was polite and nice.“