Tips & Reviews for NOVELLE NAIL SALON AND SPA

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  • Sep 2021

    I had a pedicure at Novelle nail salon on 9/07/21. The man in front that answered the phone was very kind and helpful. The nail tech that did my pedicure was not friendly, he did not seem happy to be there. I got a basic pedicure with a French tip. It was the lowest quality pedicure I have ever had. I had to ask for 2 coats of clear polish which usually comes standard with a French tip. Yes The foot bath did not look clean and they did not put a plastic liner. I should have walked out right there, but I was in a pinch for time. I would not recommend this business and I will definitely not go back.Service: Pedicures

  • Aug 2021

    Very unprofessional!! Brian was cussing in front of my 15 year old daughter. He grabbed her arm aggressively and cut her without remorse. Daughter was not happy with the service and ended up leaving in tears. They basically threw her out because they were closing. Horrible and rushed job. Returned the next day and the Owner said that he didn’t hear or see anything. He apparently thinks his employees are completely justified on their actions. Asked for refund, he refused. He offered to redo the nails but my daughter is not comfortable being around Brian. Something additional must have been said or happened for my daughter to have this reaction.Keep away don’t visit...read full review

  • Aug 2021

    My 15 year old sister went in to get her nails done before school started and had an absolutely horrible experience. First, her nail technician (Brian) kept swearing under his breath and being aggressive towards her. Then he kept making fun of her nail design, which ended up turning out terribly. Then he cut her finger and after the service was all over they rushed her out of the salon before she could even complain about what had happened. She was so embarrassed with how they turned out that she took them off as soon as we got home. Don’t waste your money at this place. Unprofessional staff and terrible quality of service.

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Hours

Monday: 9AM - 7PMTuesday: 9AM - 7PMWednesday: 9AM - 7PMThursday: 9AM - 7PMFriday: 9AM - 7PMSaturday: 9AM - 6PMSunday: 10AM - 5PM

Ratings

Google Google: 4/5 Yelp Yelp: 3/5 Facebook Facebook: 5/5 Foursquare Foursquare: 8.1/10 Nextdoor Nextdoor: 95 ❤️

NOVELLE NAIL SALON AND SPA

34640 N North Valley Pkwy #121, Phoenix

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