Mountain Park Health Center Baseline Clinic is known for its efficient and caring staff. Patients appreciate the professionalism and attentiveness of the doctors, particularly highlighting one doctor's ability to listen and observe carefully. Many feel respected and valued, expressing gratitude for the quality of care received. The clinic offers complete attention, with friendly and professional assistants. Patients often mention the caring and patient nature of their doctors, including pediatricians who show genuine concern for their patients’ well-being. While some reviews note longer wait times before appointments, the overall feeling is positive, with patients praising the kindness and disposition of the reception and nursing staff. Many express satisfaction with their experiences and a commitment to continue their care at the clinic, especially highlighting the accessibility of plans for those with limited resources.
Very clean. The staff was very helpful in finding the right building. The dental staff listened to my concerns and treated me with the most respect. The dr even reposition his hands so that he wouldn't hurt my bottom lip. They kept asking if I was ok. I felt very valued.
So I’m a bit confused, I’ve been bringing my son here since he was born. I’ve also been coming here since I was a kid as well. My son had an appointment today, teenage check up. Everything was ok until they told him to pee in a cup. I asked the assistant, you want him to pee in the cup here in the room? She said yes, I was like wth don’t they need his urine sample in the bathroom. It was a bit off and messy to me. That made me and my son feel discomfort. If she told us to have him pee in the room with no access to a toilet.. that means there could be someone else urine anywhere in the room. Honestly that is disappointing, discussing, and unprofessional. Never… read full review
Excellence! From the person at the front desk to the intake person, to the one asking for signatures, to my PCP, Grace Aksamit, to the young man who came in at the end of visit with the visit summary and bloodwork order. Everyone was friendly, professional and willing to take the time.
UPDATE: It’s one year later and still, the Mountain Park office on Baseline feels like a throwback to the 50’s, when a visit to the doctor and the follow up was personal. Seriously, when was the last time you got a call from your doctor’s office for anything other than a visit reminder?
635 East Baseline Road, Phoenix, AZ 85042
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