Lifewell - Mitchell

Aug 2024

Not professional at all, case workers never answer, I stay on hold for 10+ minutes sometimes. I’ve had 3 different case workers & now working with no med doctor after mine left, it’s now been almost a month without her and been hectic, trying to transfer is a nightmare since it apparently takes 30-45 days and case workers tell me they can’t reach the new office, it’s rather embarrassing. For your mental healths sake, DO NOT come here. Instead of opening more locations this and Southwest Network off Bell & 32nd st both need to be destroyed.

Jun 2024

This facility is not healing, nurturing, or a safe space. Staff changed constantly or just left with out replacements. Treatment plans change, due to lack of therapists. Rude receptionist My advice find a good fit for you. This is not it.

Apr 2024

This place should be shut down by the state for failing to properly serve its clients. Every time I need something, I have to call back twice when I'm told to leave a message. The last time I tried to schedule an appointment I was transferred to a voicemail and I left detailed instructions on how to contact me back. I never received that email. They know my phone is broken, I've stated that clearly to everyone I've spoken to and I know they can communicate via email because my case manager has contacted me that way. This doesn't even touch how poorly I've been treated by their doctors. I would encourage every client who has had a bad experience here to contact Mercy Care...read full review