About La Frontera
La Frontera is a healthcare facility that aims to assist patients in obtaining the necessary documents, such as social security, DMV ID, and vital records, to move forward with their care. However, the facility has faced challenges in efficiently facilitating this process, leading to broken premises and endless cycles of needy people without progress. Despite these challenges, La Frontera has been a saving grace for many patients who have experienced devastating trauma. The staff, including case workers and supervisors, strive to provide resources and information to help patients obtain the necessary support, even if they cannot directly provide it themselves. The facility's efforts to follow up with patients to ensure their needs are met are commendable. While some patients have reported issues with case workers and staff availability, others have praised the kindness and respect shown by the employees, particularly the front-desk staff. The facility's cleanliness has also been a point of contention, with some suggesting that the patients themselves may contribute to the mess. Overall, La Frontera appears to be a healthcare facility that is dedicated to supporting its patients, despite the challenges it faces in efficiently managing the documentation and resource needs of its clientele.
Case managers Shawna and Nancy were so helpful .. epic has been a great team and im happy that i get to work with them. They listen and are honest (not everyone in the clinic are) been with them for 4 years love LA fontera
My psychiatric nurse practitioner Katherine is really good and the people answering the phones are pretty polite. Community mental health places always have their problems, I like the place.
I use the services at this clinic from the front desk employee to the case workers and the medical staff, all are respectful and understanding and most helpful to all of our recipients. I'm thankful that someone does care