About JAN-PRO Cleaning & Disinfecting in Phoenix
JAN-PRO Cleaning & Disinfecting has been a trusted name in commercial cleaning for over 30 years. Certified cleaning franchisees deliver consistent, high-quality results through the use of innovative technology and personal accountability. Customers can expect a reliable team to provide a thorough clean, addressing any issues they notice promptly. While some clients have had positive experiences with dedicated cleaners like Clemente, who goes above and beyond, others have expressed frustration with a lack of responsiveness and inconsistent service. The company has made efforts to address concerns, such as providing a new cleaner, but there is still room for improvement in terms of professionalism and ensuring all customer needs are met.
Clemente has been cleaning our facilities for several years now and is doing a great job. He goes above and beyond when. He notices something this isn't right, and always very friendly.
Clemente is awesome!He goes above and beyond every day.He always keeps me up to date of any issue’s he sees that needs a fix, Be it a faucet leak in the bathroom, toilet leak, or running, and any issue he feels I need to know.Everyone at our school thinks he’s the greatest and a very nice guy. Me included
UPDATE: Veronica in the office has made a great effort to rectify this situation. She was able to get us a new cleaner who has paid attention to all the details and addressed all of the concerns we had with the cleanliness. They have replied back to all my concerns and the whole staff within our office has noticed the difference in how much cleaner things are. I appreciate the effort made to handle everything.This company lacks professionalism at the highest degree. They are incredibly unresponsive, and DO NOT CARE if services are actually rendered. We have been going back and forth for over a year just hoping things will change, but they do not. Our facility is NEVER...read full review