The doctor and medical staff were very nice. It’s the billing department who conducts fraudulent billing and zero customer service skills. Being an employee of Honorhealth, you would think I’d at least receive satisfactory treatment. They don’t provide information to you when you don’t have anesthesia and they charge you for a nurse anesthetist. Wasn’t even given the option knowing I wasn’t getting anesthesia. I had several injections due to the problem I was having. Two were authorized and billed appropriately. I don’t know what happened with the third but they charged me $700 with insurance. They used different codes. When I called to ask about it the billing office was so rude like a collection agency. Not really any attempt to look at my bill or express any concern over billing error. I was basically told to pay it or they will send to collections. Happy collections to you. It will sit there for seven years because I don’t owe that amount. I have no problem paying what I owe but this billing staff should be investigated for fraudulent billing.
Makenzie Renee
Nov 2024
Small parking lot, couldn't get a parking spot in their lot. Lady at the desk was quite unpleasant and cold. The music in the waiting room is loud.
Cara J
Oct 2024
Refused to cooperate with my insurance to send additional chart notes so I could get a prescription for an OTC lidocaine patch. Literally any chart notes or MRI would have gotten it approved. Previously filed grievance with this office. Instead they wish for me to make another appointment to discuss others which I had already done at my last appointment. Waste of time and aggravation. I highly do not recommend honor health for any services at all from emergency dept to specialists.
Tami Herbst
Dec 2023
Had my first Cervical ESI injection and was apprehensive and nervous, but the entire staff treats you with respect and so caring and nurturing they put me at ease. They told me it really wouldn’t be that bad, and they were right! Highly recommend Dr. Kubitz and he communicated with me every step of the procedure. The only “pain” I felt was one little poke for the numbing, and then I didn’t feel anything else. I had no sedation and I’m glad I chose that route as to me a IV is much more painful than that one little prick to numb, and probably would take longer than the entire procedure I had was as I am a “difficult poke”. Great staff!
S Mara
Nov 2023
What a Great Staff you have! 5-Stars to the person answering the phone, the front desk staff, the pre and post procedure care teams and Dr. Grove. You were amazing! Thank you 'all' for the compassionate care!
Beverly G.
Jun 2023
Very well managed. Everyone is caring, thorough and knowledgeable. My experience here was the best I could hope for.
L R.
Jan 2023
This place should be called PAIN INFLICTION not pain management. There's a 4 named homosexual assistant who thinks he can fix spinal injuries with manipulation. Pretty sure he caused more damage that required extensive surgery. DO NOT GO HERE!
Laurel Jarembo
Sep 2022
Excellent service from everyone on staff. Everyone was kind, efficient, knowlegable and patient. I could not be happier with the care and service I recieved. Highly recommend!!
jonathan ortuno
Aug 2022
So i have to say HonorHealth Pain Management Center. Is very well staffed with experienced nuses and staff. My over all experience was very realaxing and welcoming. GREAT place.
Ed P.
Aug 2022
Don't ever come to this s*** hole !! I did my research before I came here .. I thought that the reviews of this place were a little harsh but after sitting here for almost two hours with absolutely no one else in here I have to say the reviews are accurate.. don't except any kind of movement or urgency from anyone who work's here .
Rain_ Droplets
The doctor and medical staff were very nice. It’s the billing department who conducts fraudulent billing and zero customer service skills. Being an employee of Honorhealth, you would think I’d at least receive satisfactory treatment. They don’t provide information to you when you don’t have anesthesia and they charge you for a nurse anesthetist. Wasn’t even given the option knowing I wasn’t getting anesthesia. I had several injections due to the problem I was having. Two were authorized and billed appropriately. I don’t know what happened with the third but they charged me $700 with insurance. They used different codes. When I called to ask about it the billing office was so rude like a collection agency. Not really any attempt to look at my bill or express any concern over billing error. I was basically told to pay it or they will send to collections. Happy collections to you. It will sit there for seven years because I don’t owe that amount. I have no problem paying what I owe but this billing staff should be investigated for fraudulent billing.
Makenzie Renee
Small parking lot, couldn't get a parking spot in their lot. Lady at the desk was quite unpleasant and cold. The music in the waiting room is loud.
Cara J
Refused to cooperate with my insurance to send additional chart notes so I could get a prescription for an OTC lidocaine patch. Literally any chart notes or MRI would have gotten it approved. Previously filed grievance with this office. Instead they wish for me to make another appointment to discuss others which I had already done at my last appointment. Waste of time and aggravation. I highly do not recommend honor health for any services at all from emergency dept to specialists.
Tami Herbst
Had my first Cervical ESI injection and was apprehensive and nervous, but the entire staff treats you with respect and so caring and nurturing they put me at ease. They told me it really wouldn’t be that bad, and they were right! Highly recommend Dr. Kubitz and he communicated with me every step of the procedure. The only “pain” I felt was one little poke for the numbing, and then I didn’t feel anything else. I had no sedation and I’m glad I chose that route as to me a IV is much more painful than that one little prick to numb, and probably would take longer than the entire procedure I had was as I am a “difficult poke”. Great staff!
S Mara
What a Great Staff you have! 5-Stars to the person answering the phone, the front desk staff, the pre and post procedure care teams and Dr. Grove. You were amazing! Thank you 'all' for the compassionate care!
Beverly G.
Very well managed. Everyone is caring, thorough and knowledgeable. My experience here was the best I could hope for.
L R.
This place should be called PAIN INFLICTION not pain management. There's a 4 named homosexual assistant who thinks he can fix spinal injuries with manipulation. Pretty sure he caused more damage that required extensive surgery. DO NOT GO HERE!
Laurel Jarembo
Excellent service from everyone on staff. Everyone was kind, efficient, knowlegable and patient. I could not be happier with the care and service I recieved. Highly recommend!!
jonathan ortuno
So i have to say HonorHealth Pain Management Center. Is very well staffed with experienced nuses and staff. My over all experience was very realaxing and welcoming. GREAT place.
Ed P.
Don't ever come to this s*** hole !! I did my research before I came here .. I thought that the reviews of this place were a little harsh but after sitting here for almost two hours with absolutely no one else in here I have to say the reviews are accurate.. don't except any kind of movement or urgency from anyone who work's here .