Skip to main content
BestProsInTown

Courtesy Insurance

4.2 54 reviews
Insurance Agency, Insurance, Auto Repair
Overall rating
4.2
out of 5
54 reviews
5 star 56%
4 star 5%
3 star 5%
2 star 3%
1 star 31%

About Courtesy Insurance

Courtesy Insurance is recognized for its excellent customer service and straightforward car buying process. Customers appreciate the professionalism of the sales staff, who provide helpful and pressure-free assistance. Many have noted the quick turnaround time for purchasing vehicles, often leaving the dealership in under two hours. The service team is very attentive, addressing various insurance needs, and they even speak Spanish. Nick's personal delivery of a vehicle to a customer's home showcases the commitment to going above and beyond. One customer mentioned Jaime Soto, who offered valuable advice about warranties and even helped diagnose an AC issue by showing how to check the air filter. His customer service was described as above and beyond, and he is considered an exemplary employee. While some customers have had minor requests that were not fulfilled, the overall experience remains positive, with several individuals expressing gratitude for the support received during their car shopping journey and recommending the service based on its efficiency and responsiveness.

Sep 2026
5.0
Calvin is AMAZING! Very friendly, responsive, and easy to communicate with. He found me a huge discount while also getting me better coverage. I appreciate the time and effort he put into finding the best option for me. Highly recommend!
Jun 2025
5.0
Great experience overall. The service team was very attentive with all my insurance needs from billing, issuance of ID cards, and walk though of the apps. And they speak Spanish! Gracias!
Aug 2024
5.0
Came in with my trail boss with no appointment and Jaime Soto took me in and gave me advice about my warranty and what it covers. Then I explained to him I've been giving issues with my AC and he immediately offered to look at it. He showed how to removed the glove compartment and check the air filter myself. To our amazement the filter was clogged and needed to be replaced. He is the type of employee I wish all companies had. His customer service and help was above and beyond. He should be recognized for his customer service and just being an all around good person.
Photos of Courtesy Insurance, 1233 East Camelback Road,  Phoenix
All 21 photos

Hours

Monday 9AM - 9PM
Tuesday 9AM - 9PM
Wednesday 9AM - 9PM
Thursday 9AM - 9PM
Friday 9AM - 9PM
Saturday 9AM - 8PM
Sunday 10AM - 6PM

Good to know

  •  online appointments 
  • on-site services
  • accepts credit cards
  • free wi-fi
  • wheelchair accessible

Location

1233 East Camelback Road, Phoenix, AZ 85014

Local Businesses Nearby

For local businesses

Is this your business?

Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.

Write a review

Courtesy Insurance · 1233 East Camelback Road, Phoenix, AZ 85014

Your rating *

Write what you would want to read before calling. Please leave out contact details.

Photos optional

Add a photo

Courtesy Insurance

Photos of the work, the vehicle or the premises. They appear on the profile once reviewed.

Call Directions Website