About Copa Health Metro Center
Reviews for Copa Health Metro Center
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Copa Health Metro Center is highly regarded for its dedicated and compassionate staff, providing excellent support to individuals in the mental health system. The Omega Team stands out for their unwavering commitment, offering protective and motherly care, especially from team members like Daneen and Eddie. Nurses such as Lina and Jeff are praised for their kindness and ability to make medical processes easy and painless. Clients appreciate the team's responsiveness, with case managers like Aaron and Cherrisse ensuring that all questions are answered promptly and effectively. The clinic is noted for its clean and welcoming environment, contributing to a positive experience for visitors. Many individuals have expressed gratitude for the personalized attention they receive, especially during challenging times, such as medication changes or urgent needs. The creative therapies offered, like art therapy with Tina and TC, have also been highlighted as beneficial for healing. However, some feedback suggests improvements could be made in communication, particularly regarding phone responsiveness and appointment scheduling. Overall, Copa Health Metro Center is recognized for its commitment to patient care, professionalism, and a supportive atmosphere that fosters well-being.
I want to give a heartfelt thank you to Copa Health Metro Parkway, especially the Omega Team. I have been in the mental health system since 1999, and honestly, Omega Team is the best team I have ever had.
They have been behind me 1000% since 2020, and I truly feel supported, protected, and encouraged by them. Daneen gives protective, motherly love and always makes me feel like someone is looking out for me. Cherrisse is the best sidekick and case manager anyone could ask for. Lina is the best nurse; everything feels painless and easy with her. Eddie, my head nurse, gives me my meds every night, and I appreciate how kind and nice he is. James is also wonderful, and...read full review
This is the best SMI clinic I've ever been to!
A big thank you to Jen the NP on the act team! She is very knowledgeable, kind and patient with me.
Aaron is such a kind/caring case manager. To my knowledge he is newer but honestly with how much he cares and how well he does you'd never know!
Ashley, the housing specialist is also such a sweetie! When I was between case managers she stepped up and was there for me when I have questions.
Huge shout out to Jeff the RN, he spent over an hour with me making specialist appointments. He even goes with me to the appointments!
You guys care so much about your patients and it shows. ☺️🫶🏼🥹
I have nothing but amazing things to say about this office. Recently, I was going through a med change and have needed a lot of support. My case manager always answered every email within 24 hours (and there were multiple). Not feeling well, I showed up unannounced today needing help. Within a few hours, I saw my case manager, saw my doctor, and had an appointment with the nurse to get a needed med change. Everyone went above and beyond to make sure I was okay. Thank you so much COPA Metro Center for all you do to make sure I am well!
PS--the office is beautiful and clean and the staff always friendly and helpful.