Central Phoenix Medical Clinic

Dec 2023

Not a patient, but I never would be, and if you have any regard for your sanity, I would tell you not to be one either. I've been trying for three days (yes, three days) to get in touch with this clinic. Their website is down (and has been for the past week), and the main number for the front desk leads to a voicemail every time. I have left three voicemails with the receptionist, none of which have been returned. Don't get me started on the absolute catastrophe which is their billing service. I am normally very patient, but when you've been put on hold for 20 minutes and the call is disconnected right as you're first in line, it's frustrating. Now imagine that happening...read full review

Dec 2023

Taken over by Optum, but this location isn't even listed on their site! The Dr who took over for Barbara Berry doesn't have a pic and I've left two messages "with the medical assistant" and no callback. Already have an appt for a new primary care doc. Optum sucks.

Dec 2023

I am not a patient but I would certainly never be one. I have been attempting to get in touch with this office for billing matters for over a week. Calls to the billing office will be dropped after waiting on hold for 40+ minutes (which is mind-numbingly frustrating and has happened over three times), and repeated attempts to reach the front desk are futile as they are never present and do not respond to voicemails left.