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Called and spoke with Ann. They were able to schedule a carpet (rug) cleaning the same day. The crew was very professional and the outcome was better than expected.
Thanks again.
First researched a company that advertises heavily. Didn't like that they only responded to their positive google reviews. One negative review said they had been happy with chem dry. Searching chem dry's reviews it seems they take customer satisfaction to heart. My experience with chem dry was very positive. Cleaned major carpet pet stains very effectively. Only reservation is that price of $500 seemed high for a service that took an hour of work.
Wow, I am impressed. The guys came in and were the utmost professional. They provided all the information we needed. If you are in the Surpise area and need services. Call these guys Do not wait.