Midwestern University Eye Institute

The Midwestern University Eye Institute offers a wide range of eye care services for the entire family. Patients of all ages can receive care from faculty optometrists and supervised student doctors using the latest technology. The institute has 33,300 square feet of space with 55 exam rooms, classrooms, specialty suites, and a vision/retail center. Services include comprehensive eye exams, glasses and contact lenses, pediatrics/vision therapy, ophthalmology, ocular disease management, dry eye care, sports vision training, low vision/visual rehabilitation, contact lens services, ocular prosthetics, and vision center/optical services. Patients often praise the friendly and dedicated staff for their expertise and thoroughness. They appreciate clear explanations from the doctors and the institute’s effort to make eye care accessible and affordable. However, some reviews mention issues with the optical gallery, like staff not being very supportive and delays in glasses delivery, which can take several weeks and sometimes result in scratches on the lenses. Despite these concerns, many find it a good place to get a new Rx, even if they choose to buy glasses elsewhere. Some patients also experienced billing issues, with bills arriving long after the appointment and containing incorrect information.