Clinica La Familia West

Clinica La Familia West offers a mixed experience for patients. The front desk staff, including Candy, are praised for their kindness, patience, and thoroughness in assisting visitors. They make guests feel prioritized and cared for. Many patients also appreciate the attention and compassion shown by the nurses and assistants. Dr. Xochitl Landeros is recognized as a caring and empathetic doctor who helps patients through various medical problems. Similarly, Erick Torres is praised for prescribing the right medicine and treatment for supraglottitis, helping patients feel normal again. However, some patients have experienced long wait times, sometimes waiting 3 to 4 hours even with appointments, though later visits have been quicker. Concerns about certain doctors remain, with some being seen as rude or insensitive and rushing to prescribe medication without proper evaluation. Despite this, many patients find the staff and doctor support helpful and trustworthy. Overall, while the quality of care can vary, the clinic has staff members who are caring and attentive.