North Country HealthCare - Flagstaff (University Ave.) provides a supportive and calm environment for patients. The front desk staff and medical assistants are phenomenal and helpful. Doctors are professional, pleasant, and take the time to answer questions without making patients feel judged. The smaller University location has excellent staff, parking, and minimal wait times. Patients appreciate the high level of care received and feel comfortable and at ease during their visits, including well woman exams and appointments for health concerns.
I think far too many people complain and too little write positive reviews. Sure, the office is as hard to get a hold of, so I had to go in to schedule an apt. But, to be able to be scheduled within the week and on time for the service is pretty remarkable.
Dr. Jane Zuccolillo was great to answer all my questions and order blood work while explaining what is necessary and what may not be covered by insurance. I appreciate the attention and time for the visit. Thank you!
Sad the clinic seems to be having a hard time with the change of ownership or something. I wish I could communicate with my primary care doctor somehow. When it was North Co. it was awesome. Now, no messages allowed to be sent in patient portal. No comms and no way to communicate with my Primary. Made Appointment with her and was seen by someone else and was upset because I had personal things to discuss and couldn't talk about what I needed to share. Maybe they are short of doctors or something, idk. Been trying to be patient and I hate changing physicians. Especially when I find one I like 😭. I am just can't with no comms. it's not possible. Why won't the patient… read full review
Melody the secretary is an excellent communicator, she is polite, efficient and took so much wait off my plate by just being kind and helpful by answering my questions! Thank you, I really needed that!
1120 West University Avenue Suite 101, Flagstaff, AZ 86001
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