About McGrew Service Company
McGrew Service Company is a business that provides services for whole house generators and electrical issues. The company is known for its knowledgeable staff, such as Brett, who takes the time to explain problems and offer solutions. They also provide tips and information to help customers understand and maintain their generators. One customer, Ron Harrington, has had a whole house generator since 2013 and has had several companies service it over the years. However, he had a problem that required more than an oil change and found McGrew Service Company through an online search. He spoke with a lady who took his information and had Brett call him back. Brett offered suggestions and options for the problem, and Ron felt that he could trust him to help without being unnecessary gouged. Another customer needed generator repair and appreciated that the company returned their call promptly and set up a service call for the next day. Brett arrived on time and was professional and knowledgeable about the generator. The repair was completed during the visit and the bill was reasonable. Additionally, Andrew from McGrew Service Company helped a customer at a property with an electrical issue with their pond pump. Andrew arrived early, was professional, and offered a detailed explanation of the issue and the necessary fix. He took accountability for the problem and provided a refreshing level of service. In summary, McGrew Service Company is a reliable business with knowledgeable staff who provide professional and reasonable services for whole house generators and electrical issues. They take the time to explain problems, offer solutions, and provide tips and information to help customers understand and maintain their equipment.
I called them today (July 3rd) on the eve of July 4th at 4:20 pm and they sent a technician out to me promptly! That level of service far exceeded my expectations and the technician (Cory) was extremely patient, courteous and professional. I not only recommend McGrew, there's no one else I'll ever use but McGrew! A++++ service!!!
I’ve had a whole house Generator, 20KW, Kohler, since 2013. I’ve had several companies service my generator over the years. Most of them did an oil change, annually. I ran into a problem with my Generator that needed more than an oil change. I Googled a search to try to find some help. That’s how I found McGrew Service Company. I spoke with the lady, that answered my call, and she said she would have someone to call me. That’s when I first spoke with Brett. I could tell that he was different than most I had called. He took the time with me on the call explaining what needed to be done. He offered some things I could try myself. Never had anyone offer that to me....read full review
Generator Repair - not only did they return my call but set up a service call for the next day. Brett came out and was professional and very knowledgeable about our generator and what was wrong. Repair was completed on that visit and the bill did not knock me to my knees… ?