About Mercy Clinic Primary Care - Fort Smith Kelley Highway
Based on patient reviews, Mercy Clinic Primary Care - Fort Smith Kelley Highway provides efficient and compassionate care. Patients report obtaining an appointment speedily and being seen within a reasonable amount of time. The staff, from the front desk receptionists to the nurses and providers, are described as kind, compassionate, friendly, professional, and thorough. Providers like Mr. Langston, Dr. Nyugen, and Daniel are noted for listening carefully to patient concerns, reviewing charts before visits, and explaining everything clearly and patiently. They address issues such as UTIs and kidney stones quickly and properly, and do not dismiss worries due to age or anxiety. Patients appreciate that referrals and medication refills are handled efficiently, often on the same day. The clinic is located in a store that is easily accessible. Overall, patients describe the care as refreshing, and the whole staff as first-rate, efficient, and nice folks who provide the care and compassion that care should look like.
Obtained an appointment speedily, was seen within a reasonable amount of time, Mr. Langston listened to me, and seemed familiar with my recent history. He was kind, compassionate, friendly, professional, thorough, and explained everything clearly and patiently.
I absolutely adore the NP here. After 8 years, my PCP left to start a clinic which didn't take my insurance. I had a horrible experience with the next provider at that office. I switched to this clinic and everyone from the front office, to the nurse, to the provider were kind and compassionate. The PCP actually reviewed my chart before seeing me the first time which felt nice knowing he cares about his patients enough to review charts (many don't.) I was able to get all my meds the same day, and had no issues getting a refill on one that was needed a couple weeks after . 2 follow up appts we're scheduled before I left, and my concern about a UTI after a kidney stone...read full review
We had to find a new primary doctor because ours had retired. My wife looked around to find one that was easily accessible. And right there in a store that we use on occasion is a Mercy clinic. The whole staff at this clinic are fist rate - they are efficient and also kind. Such nice folks.