1735 East Main Street, Prattville
Tue 8AM - 5PM
4.5
★★★★★
167 reviews
“Dr. Rossi is the best. Been going to him for years. What I did not like on my most recent visit last week is when I was finished with my eye exam and went out to the eyeglass Sales area the young lady priced me up a pair of glasses without asking me anything about what I wanted. Glasses came up to over $300 with my insurance so when I asked her why they were so expensive turns out she had given me polycarbonate lenses without asking me what lenses did I want. Did I want tint? Did I want UV protection? Did I want anti-scratch etc?. I’ve been buying glasses for years and every time I order a pair of glasses, they give me the options of what I want. Did not appreciate her just spending my money without asking me what I wanted. After she removed the polycarbonate lenses. my glasses still came to over $153. I took my wife in for her appointment today and her glasses with the same insurance came up to $49. I asked the young lady why my wife glasses were only $49 and mine were $153 and she started saying stuff about things was different. Our prescriptions are not that far off. When I asked her about the $300 price last week for mine she says, “Oh, in sales you’re supposed to start high and then come down and the reason your wife’s were so cheap is because you told me in the beginning what you wanted and you didn’t want polycarbonate lenses.” I told her “I said that because of what you had previously done to me the week before.” Once again, Dr. Rossi is the best the sales area not so much.”