Barber Henry MD

Jan 2024

BEWARE i was so excited to get this chemical peel at the Martin Center on 1/4/24, i thought that this would help my confidence but boy i was wrong.. KAREN was the person who did my chemical peel & ultimately lied from start to finish.. she said those "white marks" that you see on my face where perfectly normal when as you can see by the pictures i have posted below they were in fact an indication that my skin was being chemically burned.. i am so saddened & disappointed by this.. worst experience of my life & i have had a plethora of chemical peels, none of which have EVER burned me or left scarring.. i told her i had 2 major events to attend, a wedding this upcoming weekend & a concert next weekend & after i emailed them these same pictures Karen called me & told me that these were not chemical burns it was normal & that her & her nurse practitioner looked over it.. i could not believe my ears! im so sad with these results i don't even want to go anymore & to add insult to injury i sent these pictures in hoping to find some sort of solution but i was only met with a phone call from KAREN in which she spoke to me in a completely insensitive & condescending tone telling me "her & a nurse practitioner" looked over it & determined it wasn't a burn.. i told her you know what if that's what kind of corporation/business they are then it's very disappointing & saddens me that they could ruin a client's experience that way & do absolutely nothing to make it right.. i went to them to gain confidence & left feeling worse than when i walked in.. i can't even describe how upset i am behind this.. terrible company & people behind it. nothing in life is perfect but the lack of accountability behind their mistake is truly mind blowing. DO NOT do business here. another side note that i noticed, i went in with a $175 coupon that i showed her & she told me it was $200 when the coupon clearly stated it was valid til mid April.. i didn't argue, thought it was weird but i paid it anyway. shady, terrible company. they do NOT care about clients or experience, only financial profits. if i could give this place negative stars by how they handled this situation.. i would do it expeditiously.

Sep 2023

1 tattoo laser appointment deep and called to reschedule my next appointment a few days later when I'm notified they no longer offer this service I was promised. I was told I need 5 sessions to remove and I went for it, not prepared for them not to offer this service for my second-fifth session. Now I have weird tattoos thanks to Martin Center for not honoring current sessions once booked. Definitely won't be going back... They didn't handle customer service well either sadly. Not a great experience at all.

Jul 2023

I have been getting Botox/Dysport for about 5 years, so I know what works. I just paid for a full area on forehead and added units for between the eyes. I had $100 in rewards and paid around $250. I received it one month ago. It looked great for about two weeks. I went back in to because it already started fading. He tried to convince me I did not get enough and needed to get 10 more units, another $150. I have received full areas another place and this never happened. To add to that the Botox, I received gave me a wrinkle I didn't even have before above my eyebrow. I have noticed in the past that it never lasted as long when I used reward points or during a special. The staff is nice but not just trying to give my money away. Too many other places around to ever use them again. I have used them for many different lasers but will not be back and will spread the word. I have heard from other doctors that they assume from other patients that Martin Center dilutes the solution too much; I do believe that is the case.