About One Source Heating, Cooling, Plumbing & Electrical
One Source Heating, Cooling, Plumbing & Electrical serves Madison, AL, providing reliable HVAC, electrical, and plumbing services with a focus on customer satisfaction. The business is known for its quick response times and friendly technicians who are willing to answer questions and explain services clearly. Customers appreciate the professionalism and expertise of the staff, including the Field Supervisor, who takes the time to explain options for system replacements patiently. One Source offers a range of services, including air conditioning repair, heating services, plumbing repairs, and electrical work, all backed by a 100% satisfaction guarantee. Reviews highlight the company's ability to address urgent needs, with technicians arriving promptly and efficiently fixing problems. Customers have noted the respectful behavior of the installation teams and their commitment to maintaining a clean work environment. One Source offers upfront pricing and is available for 24/7 emergency services, ensuring Madison homeowners can rely on them for both routine maintenance and major installations. Overall, One Source is a trusted choice for home comfort solutions in the Madison area, with a dedication to providing high-quality service and energy-efficient solutions.
Overall they did a great job installing our Kohler generator HOWEVER,
1. When the plumber got here to do the propane work ALL he did was whine about how big the job was and he didn't want to do it. You don't do that in front of the customer all day long...
1a.He came ill prepared with parts. And, you don't complain to the customer that they live so far out in the country it's a 30 one way trip to the nearest Lowe's. (THAT'S WHY WE LIVE IN THE COUNTRY!!!)
2. When they were taking out the 'Bama Power wire they nicked my 220 line to the water pump. Trying to take a shower after they left. There's nothing like running out of water when you're covered in soap and...read full review
Able to readily view my existing old tank situation and address my needs to replace my existing 50gal tank. Decision made by me to address my coming replacement tank needs. The servicing person was able to readily provide me a cost which I accepted. The installation is planned for the first part of the coming week due to this being a weekend. My leak being is being controlled in the meantime to prevent any surrounding issues. I await the coming installation of the new tank to provide the next week's review. The name associated with the email with the inspection service invoice attached (cost to be credited against the planned installation) is shown as Roy. So far...read full review
Quick response time, had what was needed to fix the problem. The technician was very nice and helpful. Answered every question.
The lady that took the call was so nice and kept me informed about the technician's arrival time.