Overall I was pleased with the service (A+ on time) and the arrangement (B+ very nice). The reason I'm not giving the arrangement an A is because it looked pretty different from the one we ordered on their website which was more colorful than the white and green one that arrived. While I understand flower availability may impact design at any florist, it would have been nice for them to stick with the same color theme as the arrangement advertised online. ALSO, this one of the many businesess now contributing to Tipflation. There is a $20 delivery fee and then a $10 service fee, and then they want a tip on top of that? Just price the arrangement to pay your people and run your business without adding lots of fees and tips. It would be a refreshing change for the florist industry that has become almost like the airlines adding fees and charges but at least the airlines don't ask for a tip (yet). A baker makes a beautiful custom cake and doesn't ask for a tip - why should a florist? Having said that, we will use this shop again in the future as we were pleased with the service and the arrangement.
Heather B.
Sep 2024
I can't express how pleased I was with our order! The dish was beautiful and the arrangement was much more appropriate than many other florists that I've used. In addition, the price was very reasonable, particularly when you see the numerous plants in the dish. The representative with whom I spoke was so very accommodating and asked if I wanted to change anything (flowers, ribbon, container, etc) but we loved everything about it. I, absolutely, recommend them! Their customer service was fantastic and the arrangement they put together was absolutely gorgeous! We sincerely appreciate your support during this time. Thank you!
Rita Lovell
May 2024
They were so wonderful this past Saturday. I called from Wyoming and wanted a corsage for my Granddaughter's junior prom. They did a beautiful one and delivered it. She was so surprised and happy. Thank you so much for doing this for me last minute. I will be ordering more from you.
Tania Dickson
Apr 2024
Nice florist who helped me out for a funeral arrangement.
Daniel Nailor
Mar 2024
I have done business with this florist quite a few times and never had an issue until this time. Sadly, they sold me flowers that only lasted around 4-5 days. These flowers were kept cool, watered, and fed. I buy Trader Joe’s flowers all the time to keep on my counter and they last 2 weeks. Sad that 20 dollar flowers lasted longer than this places 110 dollar flowers. I ordered flowers 4 days prior to picking them up and spoke to the owner and she said she would have them ready for me at 1030 Friday morning. I had very specific request for all orange flowers and she reviewed with me on Monday what all she had and we agreed on what would go in the flowers. Well Friday morning comes and I arrive at 10:45 to the shop and my flowers are not done. The owner said she forgot and thought I said later in the day to which I reminded her of our conversation and she then recalled the correct time. She said give me 15 minutes and I’ll have them done, so I waited in my car 20 mins. I went inside and they still weren’t done. The owner then began to tell me how her orange Lilies were not in the best shape and would die quickly. I said it will be ok for the lilies to not last as long as the roses and the rest of it will still look nice. I was already aggravated that she did not have my flowers ready and then was frustrated that she did not call me to tell me her lilies were in bad shape so I could go somewhere else. Well finally she got my flowers done and they looked good but not great but again I was already running behind because my stuff wasn’t ready. So fast forward to 5 days later and everything had died and looked awful despite being taken care of. I tried to reach out to the owner on Facebook and explain the issue and they read my message and never responded. So I followed up with “so y’all are not going to respond” again opened my message and no response. I have bought flowers here multiple times but they will not get another dime from me.
2/27/2024 in response to the owners reply: Yes, I did specifically ask for the lilies on Monday when in ordered the flowers. You had all week to make sure those lilies were good for the arrangement or call and tell me otherwise. So I could make other arrangements. I have read multiple reviews where you respond about ordering last minute and that is not the case here. You decided instead to wait til I was there and my order wasn’t even ready to tell me they were not in good shape. Beyond the lilies being bad the rest of the flowers all died within 5 days. Yes, you did reach out to me on messenger nearly 24 hours after I messaged you and you kept opening my messages and not responding. But once I posted this review it took about 30 minutes for you to respond, isn’t that interesting. My credit card company is taking care of the issue now. Just wanted to clear the air in the review to your response. But no worries I hope others read this and are aware of how yall do business.
Tony Vickery
Mar 2024
Horrible customer service. Use Parker’s florist in Madison instead. Would give no star if possible.
Vicky C.
Feb 2024
I visit this wonderful flower shop often . The owner is always busy making the most impressive arrangements. When we receive flowers from The Flower Shoppe they are always fresh and gorgeous.
Crown Kingsley
Nov 2023
Very over priced and expensive. Not many flower shops around and I think the owner takes advantage of that price wise. The area is very congested and I didn’t feel comfortable parking on the street. I had to because there is nowhere else to park. I saw some beautiful plants in there but decided to go to Home Depot instead so I could get a plant guarantee. There is a lot of cute stuff in here though, but it all is just very overpriced.
Nana K B.
Oct 2023
Now THIS is a A-PLUS florist! I ordered a designer-choice arrangement for my daughter in the hospital from 115 miles away. My daughter sent pics after delivery and could not express completely how it was the most beautiful and fragrant arrangement she'd ever seen or smelled. It filled her hygienic hospital room with visual pleasure and rich aromas. Nice job!
Anonymous
Oct 2023
We placed an order online, on a Saturday (last minute I know), but it had a pick up time of 1:30PM. They open at 12PM on Saturdays and the online order was placed around 9-10AM. When we arrived a few minutes after 1:30PM, we were told we had to wait an additional 30 minutes because they had to prepare other orders. I would totally understand if a courtesy call or email came telling us that they needed more time to prepare. But we arranged our schedule to arrive on time only to be told we have to wait an additional 30 minutes. There’s pretty much no parking in the area (not their fault) so we had to circle around or park a little further down but if our order was ready as entered or informed about the delay, it’d be no issue. So be sure to call ahead if you’re picking up your order.
Rob W.
Overall I was pleased with the service (A+ on time) and the arrangement (B+ very nice). The reason I'm not giving the arrangement an A is because it looked pretty different from the one we ordered on their website which was more colorful than the white and green one that arrived. While I understand flower availability may impact design at any florist, it would have been nice for them to stick with the same color theme as the arrangement advertised online. ALSO, this one of the many businesess now contributing to Tipflation. There is a $20 delivery fee and then a $10 service fee, and then they want a tip on top of that? Just price the arrangement to pay your people and run your business without adding lots of fees and tips. It would be a refreshing change for the florist industry that has become almost like the airlines adding fees and charges but at least the airlines don't ask for a tip (yet). A baker makes a beautiful custom cake and doesn't ask for a tip - why should a florist? Having said that, we will use this shop again in the future as we were pleased with the service and the arrangement.
Heather B.
I can't express how pleased I was with our order! The dish was beautiful and the arrangement was much more appropriate than many other florists that I've used. In addition, the price was very reasonable, particularly when you see the numerous plants in the dish. The representative with whom I spoke was so very accommodating and asked if I wanted to change anything (flowers, ribbon, container, etc) but we loved everything about it. I, absolutely, recommend them! Their customer service was fantastic and the arrangement they put together was absolutely gorgeous! We sincerely appreciate your support during this time. Thank you!
Rita Lovell
They were so wonderful this past Saturday. I called from Wyoming and wanted a corsage for my Granddaughter's junior prom. They did a beautiful one and delivered it. She was so surprised and happy. Thank you so much for doing this for me last minute. I will be ordering more from you.
Tania Dickson
Nice florist who helped me out for a funeral arrangement.
Daniel Nailor
I have done business with this florist quite a few times and never had an issue until this time. Sadly, they sold me flowers that only lasted around 4-5 days. These flowers were kept cool, watered, and fed. I buy Trader Joe’s flowers all the time to keep on my counter and they last 2 weeks. Sad that 20 dollar flowers lasted longer than this places 110 dollar flowers. I ordered flowers 4 days prior to picking them up and spoke to the owner and she said she would have them ready for me at 1030 Friday morning. I had very specific request for all orange flowers and she reviewed with me on Monday what all she had and we agreed on what would go in the flowers. Well Friday morning comes and I arrive at 10:45 to the shop and my flowers are not done. The owner said she forgot and thought I said later in the day to which I reminded her of our conversation and she then recalled the correct time. She said give me 15 minutes and I’ll have them done, so I waited in my car 20 mins. I went inside and they still weren’t done. The owner then began to tell me how her orange Lilies were not in the best shape and would die quickly. I said it will be ok for the lilies to not last as long as the roses and the rest of it will still look nice. I was already aggravated that she did not have my flowers ready and then was frustrated that she did not call me to tell me her lilies were in bad shape so I could go somewhere else. Well finally she got my flowers done and they looked good but not great but again I was already running behind because my stuff wasn’t ready. So fast forward to 5 days later and everything had died and looked awful despite being taken care of. I tried to reach out to the owner on Facebook and explain the issue and they read my message and never responded. So I followed up with “so y’all are not going to respond” again opened my message and no response. I have bought flowers here multiple times but they will not get another dime from me.
2/27/2024 in response to the owners reply:
Yes, I did specifically ask for the lilies on Monday when in ordered the flowers. You had all week to make sure those lilies were good for the arrangement or call and tell me otherwise. So I could make other arrangements. I have read multiple reviews where you respond about ordering last minute and that is not the case here. You decided instead to wait til I was there and my order wasn’t even ready to tell me they were not in good shape. Beyond the lilies being bad the rest of the flowers all died within 5 days. Yes, you did reach out to me on messenger nearly 24 hours after I messaged you and you kept opening my messages and not responding. But once I posted this review it took about 30 minutes for you to respond, isn’t that interesting. My credit card company is taking care of the issue now. Just wanted to clear the air in the review to your response. But no worries I hope others read this and are aware of how yall do business.
Tony Vickery
Horrible customer service. Use Parker’s florist in Madison instead. Would give no star if possible.
Vicky C.
I visit this wonderful flower shop often . The owner is always busy making the most impressive arrangements. When we receive flowers from The Flower Shoppe they are always fresh and gorgeous.
Crown Kingsley
Very over priced and expensive. Not many flower shops around and I think the owner takes advantage of that price wise. The area is very congested and I didn’t feel comfortable parking on the street. I had to because there is nowhere else to park. I saw some beautiful plants in there but decided to go to Home Depot instead so I could get a plant guarantee. There is a lot of cute stuff in here though, but it all is just very overpriced.
Nana K B.
Now THIS is a A-PLUS florist! I ordered a designer-choice arrangement for my daughter in the hospital from 115 miles away. My daughter sent pics after delivery and could not express completely how it was the most beautiful and fragrant arrangement she'd ever seen or smelled. It filled her hygienic hospital room with visual pleasure and rich aromas. Nice job!
Anonymous
We placed an order online, on a Saturday (last minute I know), but it had a pick up time of 1:30PM. They open at 12PM on Saturdays and the online order was placed around 9-10AM. When we arrived a few minutes after 1:30PM, we were told we had to wait an additional 30 minutes because they had to prepare other orders. I would totally understand if a courtesy call or email came telling us that they needed more time to prepare. But we arranged our schedule to arrive on time only to be told we have to wait an additional 30 minutes. There’s pretty much no parking in the area (not their fault) so we had to circle around or park a little further down but if our order was ready as entered or informed about the delay, it’d be no issue. So be sure to call ahead if you’re picking up your order.