About Huntsville Pediatric Associates
Huntsville Pediatric Associates is a highly recommended practice known for its caring doctors and excellent customer service. Patients praise the doctors for their attentiveness and willingness to address concerns. The practice is commended for its quick appointments and efficient patient portal, allowing for easy communication with nurses. The staff goes above and beyond to accommodate patients' needs, ensuring a positive experience for families. Many families appreciate the dedication of the staff, with some expressing that the doctors and nurses always make sure children are well taken care of and that they listen carefully to concerns. Parents also value the convenient location and quick scheduling. While most staff are friendly and professional, some have noted that the front desk could improve their customer service by being more welcoming and friendly during check-in. Overall, the practice is recognized for its compassionate and dedicated team that works tirelessly to keep children safe and healthy, even during nights, weekends, and holidays.
My 3 boys having been going to HSV PED for 17 years. They have been cared for by Dr. Klemm, his nurses & staff since they were born. I have only great things to say about Dr. Klemm & his staff. We feel very fortunate to have such a hands on, knowledgeable & caring physician all these years. Dr. Klemm is excellent. We couldn't ask for a better Pedestrian to care for our boys all these years. It will be very difficult to part ways when the age out.
We absolutely LOVE HPA! Dr Cochran is amazing. She is not pushy and is straight forward with her recommendations. The nurses are also fabulous and always answer my questions over the phone or in the portal. So why the 3 stars? That’s for the front desk. I work in a Dr office where I help out at the front occasionally. I get the job is repetitive… “What’s the name? Dr? Insurance the same? Your copay is…?” Being repetitive can be boring, but that’s literally the conversation. No welcoming or nothing from one particular girl. The past 3 times I have taken my son in, I have been seen at “station 1” I get the same young girl. She calls you over and doesn’t...read full review
I highly recommend! Huntsville pediatrics does a great job of taking care of my children. They are even open on Sundays! They are caring and compassionate. They also offer great service.