Florence Eye Center: Thigpen Kathryn E OD

Aug 2021

Be aware overcharging for every visit watch your bills and compare with your insurance documents. I even had a bill they sent went to pay and they tell me bill was $10 more than bill says. Something very not right with this place.

Sep 2020

Awesome service and even better after the fact. I bought regular glasses here. Later, I made a terrible mistake and bought a pair of sunglasses from America's Beat instead of the guys. Here is what happened there.... Zero support. They made a mistake on my glasses with the "pupil placement" measurement. I took them back after the 30 days and told me I'm out of luck. When I bought them, they told me I had a 1 year warranty. Now, they tell me there is NO warranty since I bought them with insurance! Apparently the offer a 1 year warranty for $25 but I was not offered that. If I had been, I would have taken it! What in the world....They have lost our family business! Please don't use America's Best. Terrible! Use this place instead!

Feb 2020

I always have a great experience here. My eye doctor (Dr. Thigpen) is superb and the technician that fits and repairs the glasses does a wonderful job. I've been a patient here for approximately fifteen years. I absolutely recommend it for anyone in need of eye care services.