About Direct Auto Insurance
Reviews for Direct Auto Insurance
Write a reviewHours
Monday: 9AM - 5:30PM
Tuesday: 9AM - 5:30PM
Wednesday: 9AM - 5:30PM
Thursday: 9AM - 5:30PM
Friday: 9AM - 5:30PM
Saturday: 10AM - 4PM
Sunday: Closed
Direct Auto Insurance is known for its excellent customer service and low insurance rates. Several customers have praised Agent Cheryl Ezekiel for her helpfulness, understanding, and ability to resolve issues quickly. She is also commended for her dedication to helping customers find ways to save money. The staff in the office is described as friendly and caring, creating a welcoming environment. Many customers have highlighted Cheryl's outstanding customer service, noting her patience, professionalism, and willingness to go above and beyond to assist. Another agent, Jeri Beahm, was also praised for being very helpful and providing excellent service during the insurance process. The company is highly recommended for both car and life insurance needs, with a reputation for attentive and compassionate support from its team.
I needed rental insurance so I figured the easiest way was to get it the same place where my car was insured. I was right because the whole process went smoothly. I got the policy I needed at the price I thought was fair.
I had the absolute best interaction today with a lead agent instore, Jeri Beahm! She was most courteous and helpful! I had time to ask her questions and she never rushed me or made me feel like a bother! She wore a beautiful and inviting smile when greeting me. I had been told incorrect information by one of the call centers and had it not been for Mrs. Beahm, I had plans to take my business elsewhere! She’s a jewel and I look forward to visiting the local store again for my insurance needs! If you’re looking for affordable insurance and a helpful agent, go see Mrs. Beahm!!!
Applying was easy. I spoke with Bonnie and insurance specialist and she was great! Very personable, friendly. I felt like i was talking to a friend, plus she saved me money. I like that.