Cathcart Services Inc. is a full-service HVAC and electrical company serving Decatur AL and surrounding areas. The company prides itself on providing honest, reputable service with a focus on customer needs, which has resulted in many repeat customers and positive referrals. Their team is known for professionalism, friendliness, and quick response times. The technicians are experienced and dedicated, often going out of their way to ensure customer satisfaction, even during holidays or urgent situations. Customers have praised their ability to diagnose issues efficiently, offer competitive prices that beat other local companies, and complete system replacements quickly—sometimes within just a few days. The staff is friendly, respectful, and professional throughout the entire process, from initial contact to installation or repair. Whether it’s fixing heating systems or replacing air conditioning units, Cathcart Services Inc. consistently demonstrates a strong commitment to quality service and customer care. Once a customer, many feel like family, trusting the company to take good care of their HVAC needs.
I had my 2 a/c units serviced today, the young man, Tommy, that serviced my units did a thorough job. He was very, courteous and kind, and patient, I asked a lot of questions lol. I appreciate his positive attitude in todays hectic and uncertain times.
Eric and his staff are top notch. From the time I called explaining my issues, they were willing to help as soon as possible. A tech came out and tried fixing the issue but we ended up needing a full system replacement and they were able to get us a great deal on both an indoor and outdoor unit. Their pricing beat out a few other local companies that we got quotes from, beating some by $1000s. They understood being without air in Alabama during the month of June is not fun and got our replacements in just a couple of days. Golden and JT came out as early as they could the day of the replacement. They were very friendly and professional throughout the entire day. They… read full review
Steve and the rest of the Cathcart crew have provided service twice for my home. I can’t say enough good things about their customer care attitude and willingness to get things fixed when in dire need.I would use them again in a heartbeat.Services: HVAC system repair
2113 Veterans Drive Southeast, Decatur, AL 35601
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