Environmental Comfort Systems is a reliable and professional heating and cooling company serving the Tennessee Valley area since 1996. Their team provides exceptional customer service, responding promptly to queries and offering clear explanations about products and services. The company's technicians are knowledgeable and skilled, guaranteeing their work and providing regular maintenance schedules. With a focus on preventive maintenance, Environmental Comfort Systems helps ensure the longevity and efficiency of HVAC systems, making them a trusted choice for residential and light commercial properties. Customers have experienced great customer service and have been with the company for many years, appreciating the fast, courteous, and efficient service from technicians. They are a great company that comes out as they say they will, explaining everything clearly and professionally.
Always great customer service from Environmental Comfort Systems! I have been a customer for almost 30 years!
However, the last two preventative maintenance service calls were with two different technicians. I was used to the same technician each year and really appreciated the comfort of knowing him (Bryan). Also, the ease of not having to show the technician (s) where every thing was a time saver.
Most importantly, I do not like having multiple new people in my home. It is my issue with comfort and safety. I would greatly appreciate having the same technician each time. (I will say the "Spring" PM technician this year was not very customer friendly and I would prefer not to have him back.
Having expressed my opinion, I must say the young man, "Kyler" who was in training was very friendly and customer service was excellent. I did not interact with Gavin other than to say hello (he did outside work).
Again, I am very satisfied with Environmental Comfort and would highly recommend them! Thanks for the opportunity to express my thoughts and share feedback!
Sharron Cook
Aug 2026
5.0★★★★★
Had a small problem tech came out fast got it done fast no problems
Aug 2026
5.0★★★★★
Thank you, Ethan, so very much for your recent service! My mother's unit quit cooling and made things quite uncomfortable for her. You Immediately diagnosed the problem and offered several options for repairing. You secured needed parts working in intense heat for several hours to get her back up and running. We cannot thank you enough for your outstanding service and professionalism. Jazz, we appreciate for your assistance as well. Was such a pleasurable experience.
