Heating & Air Conditioning / HVAC near Cusseta

“My fan motor went out on my unit technician came out had to order the part came in the next day he got me going great teamwork. I would recommend Greg body to anyone all around good service“

“Technician and people in office were great. But how can it take 2 days to get a part for my unit when Y’all have 4 stone Martin neighborhoods close by. We were without AC for 4 nights. I feel like price was high also.“

“Very attentive and did everything very fast! Charlie Walker was amazing, he explained everything he did and sent an informative email minutes after finishing!“

“Stephen came on time and was so polite and professional. I asked to tell me some details about was happening with my a/c system and he was able to explain in pretty clear terms! I hope he will be the person who comes out next time if I have need!“

“Brian came out to our house to check our heat pump when our regular company, of which we are customers, wouldn't come over the weekend. Our daughter had just come home from the hospital recently, and we needed the system to work. Comes to find out, our system had NOT been maintenance regularly every 6 months, as we were paying another company to do. He thoroughly cleaned it and unstopped the drainage, coils, etc. No parts were even needed! Works amazingly well now!! Philpott has a new customer, and he even gave us a military discount! Work ethic and honesty........Service: HVAC duct & vent cleaning“

“Came same day I called! In the heat, that matters. Terry is a great guy, quick service, and prices to match! He'll be my AC guy forever going forward.“

“Mr. Willie came out several times to ensure we definitely needed a new HVAC system. He had to look at the unit when it was in a frozen state which is usually late in the evening early morning hours. He thoroughly reviewed the entire system and ultimately we went with a new HVAC. Very professional. Just Nice folks to do business with. Another (nonlocal) vendor wanted tens of thousands of dollars. They talked a real good game but WAY out of our price range . Going with B + W was a journey. Our knowledge wasn’t learned overnight.The vendor we started with was local, Four Seasons in Lanett Alabama. Started Trying to troubleshoot with them a year ago. Paid the service call and part fee to have the issue fixed. The repair man was rude and condescending but we were cold so we trusted that he was troubleshooting and installing and fixing the issue. We couldn’t tell if the issue was fixed until it got really cold outside again and we were freezing in our house. Needless to say it wasn’t fixed. We noticed it right at the end of the season last year and called several times to mitigate. They never returned our calls for follow up last year. It got warm and we were no longer freezing so we gave up for that year. When this season came around we contacted Four Seasons again. The same employee again. His demeanor hadn’t changed : Rude, condescending and no he wasn’t able to get any accurate information on what was wrong with the unit. Actually gave us false information regarding what it would take for him to see if there was a leak in the unit. “ it would take me hours to take this apart and go down into the unit and see if it was leaking it would cost just as much as replacing the unit. And I’m NOT doing it today.” It’s a real shame when a company who has a fantastic receptionist and other service technicians that have come out for annual checks a couple times are super nice and you get one bad apple… And lose a customer for life.Mr. Willie didn’t have any problems looking at it and confirming there wasn’t a leak. It took him 1.75 hours to re-tape up some loose insulation and inspect the unit from top to bottom. Installation looks great and thank goodness our power bill is now affordable. Thank you B and W Heating & Air!!Services: Install thermostat“

“Great service. The technician even showed me how he fixed the problem. The only issue was about a week later the repair failed and I had to fix it... but atleast I knew how to do it myself this time lol.“

“These guys are very professional and know what they are doing. There whole team installed an entire heating and cooling system in our older home in one day. This includes the whole system of duct work, the main unit and the return unit and a thermostat control. By the end of the day it was up and running with no problem, and they cleaned up before they left our house. I would HIGHLY recommend for service calls or installing.“