Southlake Therapy

Oct 2023

Who cares? This is how I felt after visiting the this morning at 8.30, Oct 30, 2023. I broke my left arm radius radial head on Thursday Oct 26. Went to Grandview Emergency where they performed xray,s and put me in a temp cast. I was referred to Dr Michael Smith, who even DID NOT look at my elbow!!! Wait, what? An orthopedic surgeon who even don't look at a patient's injury??? He said that their xray was so bad/fuzzy that he couldn't see anything really. Wait, what? Can make out anything from their simple elbow xray??? How old and outdated is their machine? Anyway, their charged me $50!!! copay just to tell me they couldn't do anything and refererred me to their buddy for a CT scan at a cost of $217 copay. I feel they are more in the business of greasing each others hands than really caring for a patient well-being. And NOBODY even cared putting back my temp cast/arm brace. Had to do it myself!!!!!AVOID!!!

Sep 2023

Dr. Kirchner is the best ankle and foot specialist and surgeon. He has a great bedside manner; knowledgeable, takes time to answer all question in a manner that you understand. He has provide outstanding results for myself, my co-workers, neighbors and friends.

Aug 2023

The response time of the nurse phone line just isn't cutting it for my broken bone. The doctors seemed very rushed, so I suppose many people are hurting, but consider aid elsewhere. I haven't had a doctor talk about giving me a prescription without making sure to hand me paper before, but that happened and I left without pain meds. My boot fit feels terrible, I'm getting a lot of pressure and my heel is floating, but I wasn't asked how I felt upon fitting so I assumed it was right. I edited my emotional review. I think you can get help here, but somewhere else may be better.