Brookwood Baptist Health Primary Care - Inverness

Nov 2021

I don't go here very often AT ALL. I'm a very healthy person who hasn't really needed to see a doctor in years. I was first a patient with this practice when it was called Inverness Family Medicine and Dr. Brewer, who is now retired, was my doctor.A week ago I went on their website and used ZocDoc to schedule an appointment with Dr. Black. Now, less than 24 hours before the appointment, I receive an email from ZocDoc saying my appointment was cancelled. I called them and found out the Dr. Black is not accepting new patients, which apparently I am one of them.The person I talked to blamed the structure of ZocDoc for the late notice, but that's an insanely lame excuse....read full review

Nov 2020

I've been seeing Jill Arora, CRNP for 3 years now. She is very caring and really listens to all my concerns. I appreciate the time she takes and the wonderful care she provides. All the staff is wonderful as well.

Nov 2016

Dr Cranford is great, unfortunately the office staff are not helpful. After being told they were in network with my insurance I get a large bill for routine labwork. After addressing the problem, eventually an office manager called and assured me they were trying to get in network with my plan and retroactively have the claim processed but if they couldn't they would contact me. I was never contacted, they simply lowered the amount due a few weeks later. Find another place with better office staff!