About Don Carter Heating & Cooling
Don Carter Heating & Cooling provides high-quality work at a fair price. Their professional, knowledgeable, and courteous technicians offer excellent service, covering everything from maintenance to repairs and new installations. They are reliable, dedicated, and kind, with a low turnover rate, ensuring consistent great service. Customers have praised their quick response times and ability to resolve issues efficiently, even on weekends. One customer noted they woke up to no AC on a Friday morning, and by Saturday noon, a new unit was installed and running. The company is highly recommended for its customer-focused approach, fair pricing, and the ability to install items like the Google Nest thermostat quickly and correctly. Many have commented on the professionalism and respect shown by the technicians throughout the service. Overall, Don Carter Heating & Cooling is known for its friendly, professional technicians who deliver timely and effective solutions, making them a dependable choice for anyone in need of HVAC services.
I have been a customer of Don Carter HVAC for many years. I upgraded my HVAC SYSTEM when I bought the house. It is a split HVAC system using natural gas. When I built my mancave garage I put in a high end all electric split system. I am 150% pleased with the unit’s performance, energy saving and best of all, the most excellent service from all of the technicians. I currently have my annual service warranty work with Don Carter HVAC.
I have recommended Don Carter to two close friends and they too, are extremely happy with the performance of their units and the knowledge and skills of the technicians. They will continue to be my Go-To HVAC Company.
Signed,...read full review
I made a distress call around 9am today after the fan in my 5 year-old A/C unit stopped last night around bedtime (which was the end of a triple digit heat day!). Within 4 hours, I got a call back from their dispatcher, telling me she'd send someone out today. When Justin showed up on a hot, humid July afternoon, less than half a day after my call, I told him he was my angel! Turns out, the fan stopped bc of a small twig that was wedged in the the fan blade. Fortunately, the fan motor and compressor were not damaged, and the very reasonable cost of signing up for two years maintenance also covered today's no-parts-required repair AND maintenance. I'm so grateful...now...read full review
During the hottest weather of the year my a/c gave up . I called5 companies and Don Carter Heating and Cooling was the first to call me back..
The on call repairman explained the problem and I chose to replace instead of “fix” my system. I was told when work would start and when it would be finished.
They did exactly what they said they would and finished exactly on time!
I was given a portable window unit to keep my bedroom cool for the days I was without a/c.
Thank you for being so dependable and prompt !
You can be sure I will be recommending you every chance I get!